It keeps reappearing and then TMG closes.  I have tried uninstalling and reinstalling, but it made no difference.

Roz

I have seen it somewhere before, but I can't remember where

She lied about her father (she was illegitimate) on both of her marriages.  She married twice, first in 1921, to my great-great-grandfather and again in 1930.

On both occasions she used her maiden name and is recorded as a spinster, even though she clearly wasn't in the second.  I have found no evidence of divorce, and both of my great-great grandparents were alive and kicking at time of the 1939 register

Anyway, my query is this:

Under the brides married name i record her maiden name in the suffix as -[insert maiden name here].  How can i record her previous married name as well?

Roz

Other than the TMD help pages, are there any FAQ's or web sites I can view?

Pat Dunbar

Thanks. Tom

This Web Site has been a life-saver in the past (for instance sorting a problem with constant request for unlock key after installation on a Windows 10 Computer).  But I am a total computer software amateur (trying to improve as I have now retired). I missed the opportunity to upgrade to Version 9.  As I understand it, there is no longer A) support, and licences to upgrade.

Is there anyone out there who could briefly summarise:  The differences between UK and other TMG versions. The Versions that remain useable on Windows 10. The way lock codes etc work with respect to use and licences ( for example I have versions V 6, V 7, and V8 hard and soft copies and various "unlock" codes obtained over the years since 2005, but I really do not understand if any of this is useful to me or anyone else), The best place to get support and/or advice (other than this site, noting there is pretty much nothing recent on the Version 8 "bulletin board" (is that the correct term ?)). And who are the kind generous people (with their time and energy) that keep this site operating. Will it continue ?

regards

NickSlatt

The BACKUP process seems to work ok but the restore stops while extracting files from the Exhibits folder.  I have checked the links with John Cardinals Utility and all ok but the extraction halts with

"DynaZip UnZip Error : Error Creating Output File : Problem with Extracting Files"

and then

"DynaZip UnZip Error : Error Creating File"

This happens twice but only if I choose to overwrite the exhibits.

Any suggestions much appreciated.

I am using TMG Gold UK Edition version 7.04.000.

I recently changed my computer and am now running Windows 8 (Not as easy as XP Professional but that is another story)

Before TMG closed down I spoke with them and they advised me how to re-install on my new computer. Everything went well until today when I went to create some reports.

When following my normal procedure for a Descendant Indented Chart I get the following message

WordPort Spawn Error and when I click OK it says

Conversion error # 20:Unknown error-Contact tech support

I have tried various file types without success and all I really want is to get a report in Word so that I can make alterations etc

Please help

Kevin

It keeps coming up CTL3D.DLL not found.

I have in the past managed to enter photo`s etc. but not know.

Any help would be very much appreciated.

The single backup which produces the above error message (BUG - There are problems with CDX files) causes the program to fall-over.

Unfortunately I do not use the Master Place list function very often and it was 6 months afterwards (and much data entry) that I first noticed the problem and searched back to find the origin. I had been in discussion with Wholly Genes about it but none of their suggested fixes work - and I now find out that they have ceased to exist!!!

I have already tried many things: reindexing; optimising; running in repair mode; validating but none seem to notice that there is a problem. I have used the program in 2 different versions (7.03 and 7.04) on two different Windows (Vista and 7). I have also run a working 'sample project' simultaneously with my present faulty project and they do not seem to interact with one another.

Although the error messages are the normal gibberish it appears to stem from an Invalid Column Index on the Master Place list.

Any suggestions would be gratefully received.

John Whitelock

I am writing this in desperation. I have a long-term genealogy project I've been working on for over a decade - but I don't do it all the time as I have an ongoing health issue. I've been using TMG's UK Gold edition since 2005. Last year I upgraded to v8 and was shortly thereafter contacted by WhollyGenes via email and upgraded to the newly released v9. I then had some technical issues and I communicated with a lady from the company to get it fixed - which we did by the end of October! Then in December my hard drive died and I lost EVERYTHING - including all my emails & all of my receipts. I did have a backup of my TMG data files, albeit a few months old, but nevertheless I have them. It has taken me this long to get my new hard drive installed and organize everything. So today (Feb 28th 2015) I tried to contact Wholly Genes and ask to have my activation/registration codes re-issued so I can continue with TMGv9 and my long-term project. Imagine my absolute horror when I found that the company has apparently folded and I am now left in 'limbo'. So I ask, if the company records ARE still available will someone from Wholly Genes please help me so that I may continue my project using a newly downloaded version of the program I purchased a few months ago. That's another thing - where do we get copies from now? I am a legitimate customer, and I have spent hundreds of dollars supporting this company and it's software for many years - I would hope that someone from the company will please provide some assistance. Can anyone help or do I just chalk my decade of hard work using and customising my project in TMG UK Gold version up to history and start over?? I sincerely hope that someone can provide some advice and assistance. Thanks, and Kind regards, MJ Purcell

I hope that you can help me.

First though, we would like to wish Bob and his family all the very best... we sincerely hope that things work through and thank you so much for helping us to realise great outcomes from our research. Family is important.

TMG has served so well for many years and while its presentation may not be all that "modern" the functionality of the program remains outstanding, clear and perhaps the most useable and practical product. No doubt its been a passion and we appreciate your efforts so much!

Technically though; recently we have experienced the roprotectionman error following a hard drive crash and restoration.

The Hard drive crashed during a recent visit to the UK. We were running V8.02 and uploaded V8.08 from the web to an alternative laptop while we were still traveling ... using the backup database that we had prior to flying.

Restoration and update entries have all gone well for the months following (Oct until now) until realising that some tag records are missing for individuals i.e. Accident & Funeral that had been added.

Furthermore to add using these tags raises the error.

I was concerned that perhaps the updated between 8.02 and 8.08 may have caused the issue?

Tried updating to v9 but this doesn't seem to fix it. (including V.9 repair routine)

Much appreciated for any advice so that we can continue to use TMG.

Really would prefer to not change.

Many thanks

Greg

I am a long term TMG user but am one of those who thought they would update when they had time to get back into their genealogy research. I was away while all the upgrade/finishing emails were coming through so did not get in to upgrade on time and now can't find a Version 9 anywhere. I started having some trouble with reports when I looked at my V7 again and so looked at what programs others were looking at. I downloaded the trial of Family Historian and imported my TMG project. When I did the straight TMG import - all people came over with their relationships intact but no dates, places, events, memos etc. Just names really. I sent a copy of the backup to Family Historian who were very helpful but eventually gave me the following message: "The developers have taken a look at your file and in 'debug' mode encounter an error where a Memo file is missing, they are also getting the same error if they try to import your Project into TMG 9. Which they think suggests a problem with the file you sent us or your database, as you are seeing the same problem on import on your system this would suggest it may be a problem with your database I am afraid."

Tonight I tried it as a GEDCOM file import. This time the Memos, dates & places came through - but no relationships or events with more than one person linked eg. no marriages. No-one is a descendant or ancestor!

I did get an error message when I saved as the Gedcom; 'Memo file c:\Users\hn\Documents\The Master Genealogistv7\Projects\MYHUNTERPROJECT_G.FPT is missing or is invalid. 4056 G_EVENT

(it gives multiple messages of the same except the event changes (there are 9 numbered events mentioned).

Any help very gratefully received as I'm a bit of a techno failure and don't want to have to re-enter my 9000 odd people & their life events! Thanks ahunterclan

Despite having used TMG for about 20 years I didn't join this forum and wasn't subscribed to the newsletter. Hence, I have only discovered that TMG has been discontinued having come here for help with some issues I have stumbled across. I accept that is my own fault.

I have only ever upgraded to a new version when changing my PC and yes, my current PC is from 2008 and so I still have TMG 7 (UK version) running on Windows Vista. I appreciate that I should have kept the software up-to-date but of course it never seemed urgent ...

My problem arose when I tried to add a spouse and got an error message. So, I tried again. This resulted in two identical spouses (with consecutive reference numbers) being added, with two marriages. I tried to delete one of the spouses but kept getting errors saying the person was still tagged in relationships. I then went back to the original person and deleted all the marriage tags but still couldn't delete either of the two spouse records. Eventually I merged the two spouses and married the original person to the merged spouse. This looked OK on the person view screen but I still got an extra "unknown" spouse on reports. I then tried adding the couple's daughter and although that again looks OK in the person view my descendant report is now showing the child as both a child and it's own mother's second spouse! I also keep getting error meessages whenever I try to do anything with this project file, so I fear the data may be corrupt? Naturally, it is a massive project that I have been working on for many years so not easy to recreate!

I do have a recent backup of the project, but having never restored a backup before I am nervous about doing so in case it doesn't work. I cannot discover if there is a way to save the current data or if it will be overwritten by the backup??

I would be grateful for any advice as to how I should proceed.

It may help to know that this project only has people and relationships in it, there are no sources or exhibits (I do store my sources, meticulously, just not in TMG). There are. however, over 1200 people.

Thanks in advance for any help with this.

I am not installing new software and out of the blue I went to do a report and I just got 'hung up" (kept working) and then error to say there ws a problem and windows looking for solution. I had used it only yesterday.

Went into programmes and did a repair. Got the message "error opening installation log file verify that the specified log file location exists that you can write to"

Looked at log file and there are error messages there going back a long time but not today.

.

Also when I tried another report it said one was open and retry but it wasn't. I then closed everything down and reopend TMG.

I only have this window and tmg open.

Did a shut down and problem still there.

Can anyone help please. Single user computer.

.

At some time in the past I have entered two female family members as "son-bio" instead of "dau-bio" When I right click on the tag "son-bio" a drop down menu opens with various options but none of them seem to offer the facility to change the assigned tag from "son-bio" to "dau-bio". Is there any way of doing this without having to delete the two members, re enter them and all their associated links, etc: I just want to be able to give them their correct tag as "dau-bio"

Any help appreciated

When I attach an exhibit for example a census to a primary person. The census will usually contain relatives residing in the same household. Is there an easy way of attaching the exhibit to other persons / relatives in that household without having to attache individually. Any help appreciated.

After a number of years I have now decided to get back into TMG and continue with further investigations into my ancestry. I previously used TMG Ver 7 UK edition. I have all my projects backed up in both version 6 and version 7 so it is a simple matter of restoring the backups. I thought I had the complete TMGW program including the exe file on a removable hard drive. When I clicked on the exe file a message "cannot locate the Microsoft Virtual FoxPro support library" pops up. Having searched for various fixes it appears that the only real solution is to re-install TMG. How can I download a copy of TMG ver 7 from the website. I have the original serial number. I appreciate that we are now up to ver 9 but I'm reluctant to purchase the later version as sadly TMG will cease to be upgraded although I understand that support will continue for some time. If necessary I will purchase ver 9 if it is available in UK format and will stick with it until an alternative FHS software company can safely import my project files without errors.

Any help appreciated

Mal

But in file -> data set manager it is showing default data set styles as US places - is this 'normal'