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Dawn Ellis

User Group Coordinators
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Posts posted by Dawn Ellis


  1. I have the same issue - Did this ever get resolved?

     

    No, I was installing on my father's computer (I usually update his file one a year, he acts as another backup for me. He doesn't actually use the software, but occasionally likes to look at the tree view) so it is not a major issue, but I would like to get the program working on my next trip north. Maybe start another thread since I am 1000 mile away and can't work on fixing this, maybe you can get yours fixed.


  2. 2) cdintf400.dll did not exist, so I couldn't delete it.

    Did you check the correct path? On your system, the path should be:

    "C:WindowsSysWOW64cdintf400.dll"

     

    yes, I double checked to make sure this computer was a 64 bit, then went looking as you said...but I didn't find it...though I just looked again now and did find it, so I deleted it, installed the pdf printer again and tried to restore...it did the same thing.

     

    I restarted the computer and I am still getting the same error.

     

    Sorry to be a pain


  3. When I try to do a restore with a .sqz file from my laptop I am getting the following errors: Ole error code:0x80040154, class not registered, 72 getfilex,

    There is an unregistered DLL used by the PDF driver. Please try this fix...

    http://www.whollygen...indpost&p=57483

     

    I also notice that when I reinstalled the serial number I had previously entered when I first activated, is still present.

    That is a non-issue. If the operating system virtualizes the registration data, then it can only be removed manually.

     

     

    I tried the steps outlined,

     

    1) the printer did not exist, so I couldn't delete it.

    2) cdintf400.dll did not exist, so I couldn't delete it.

    3) I installed the pdf printer

    4) I am already using 8.01

     

    The problem still exists, but thanks for your prompt reply.


  4. I have just installed TMG 8 .01 on my desktop computer. Previously had installed it on my laptop with no problems.

     

    When I try to do a restore with a .sqz file from my laptop I am getting the following errors: Ole error code:0x80040154, class not registered, 72 getfilex, I ignore that and get Object Loform is not found 73 Getfilex, followed by 74-77 Getfilex, then 120 getfilex, and 127 getfilex, when I ignore all these errors, I am back where I started.

     

    I have even tried transferring my whole project file from one computer to the other, but I don't even get to the point where I can pick a sqz file or a project file before I get these errors.

     

    I called and spoke to someone in Tech support. she told me to uninstall TMG, delete all the files and reinstall after turning off the firewall.

     

    I tried that and I am getting the same errors. I also notice that when I reinstalled the serial number I had previously entered when I first activated, is still present. So I am thinking I am not getting a clean uninstall.

     

    Both computers have v 8.01 installed, the desktop is win7, the laptop vista.

     

    Please help

     

    Thanks

    Dawn


  5. [Finally, I was convinced to create a custom toolbar.  Looking at my tag use, discovered that 16 tags covered the majority of my tag use, and that add father.mother.son.brother.daughter ... were also high on my use list.  I then looked at the TMG provided tool bars  and to my surprise only six of them did I really use.

     

    I add people by keystroke, no mouse at all. Alt+A opens the add a person, then B is brother, T is sister, M for mother etc.


  6. One thing I love about TMG 5.0 is that you can have custom toolbars for each custom layout.  So I created a custom toolbar for each task I normally perform, like census work, deed work, will work, and put all the tags I will need for that task,  like custom name tags I have created, my census tags, etc. and then I save that custom toolbar to a custom layout named CENSUS (or WILL, or DEED).  If I change the types of documents I am entering from Census to Wills, I only have to change the custom layout, and there is my custom toolbar with the tags I need in the corner.  Saves me a lot of time, and I don't recreate a tag, because I forgot I already had one.  :D

     

     

    Great Idea!!! I was changing the tags in the add a person screen, but this is a much better idea. Thanks a bunch. :P

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