My OS is Vista home premium 32 bit. the above solutions did not work.
I've run repair on Word and reinstalled TMG 7.02---- no change.
Here's a fuller description of the problem,
I have been directing Reports to Word files for ages, but now the Report writer gets to
the point where it writes the report to disk and doesn't go any further; just a Please Wait
box in the top right hand corner of the screen.
The only way to proceed is to envoke Windows Task Manager and click on End Task
for TMG. Immediatly TMG gives notice that "File was successfully exported to......
Open file Now?" . On top of this the End Now notice comes up which I cancel and then
click on YES to open the file now in the other notice.
Word starts up and opens the file (correctly named) but the file is blank.
I can then go on using TMG but not get .doc or .rtf files saved.
There is no problem saving to .pdf or printing from a screen report. there seems to just a problem actually writing the file in Word.