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bil

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Posts posted by bil


  1. Bil,

     

    I can't tell whether you really mean two citations, as they appear in a report, or two Sources, as they appear in the Master Source list. There are solutions to both, but to help we need to know which you are talking about.

    Sorry...I mean two sources. But I think I have it figured with the main source list and the merge or renumber facility.

     

    Many thanks Terry

     

    Bil


  2. I've just upgraded to Version 7.01 and I am still getting the FoxPro error upon using the Siblings window -- not every time, but randomly.

     

    :(

     

    I hope it'll be fixed in the next update?

     

    It seems to be occurring more than just randomly for me now. It shuts down more than 50% of the time when clicking on a sibling window. It's ok if I remember to go to the parent and then down to the child...but, as it does work at times....and because old habits are hard to stop ...I go to the more convenient Sibling Window and , more often than not it crashes.

     

    I hope that it can be fixed soon


  3. "The work-around to avoid the shutdown is simple. Don't navigate to siblings using the Siblings window. Double-click to a parent and then double-click to the appropriate child."

     

    Surely a program with all the Bells and Whistles that TMG v 7.0 is supposed to have can be more efficient than this? When one is performing a lot of data entry it used to be much simpler (in version 6)to go directly to the siblings window than having the added navigation to the parents window and then down to the child.

     

    Any idea of a time-frame for an improved updated version?


  4. Please help! Despite reading the many suggestions and asking for assistance from the support staff....my problem is still very much with me! The shutting down of the program -when I access the sibling menu -at irregular intervals is very frustrating. I would think that TMG would have figured out the cause by now...surely. Perhaps the Vs 7.0 is a bit too techical. I have used the previous versions for years and they have been more than adequate for my needs. Can anyone from the support staff suggest a cause....and, more importnatly for me, a solution to this problem?

    I already responded above that the Siblings window issue should be fixed in v7.01.

     

    The work-around to avoid the shutdown is simple. Don't navigate to siblings using the Siblings window. Double-click to a parent and then double-click to the appropriate child.


  5. Please help! Despite reading the many suggestions and asking for assistance from the support staff....my problem is still very much with me! The shutting down of the program -when I access the sibling menu -at irregular intervals is very frustrating. I would think that TMG would have figured out the cause by now...surely. Perhaps the Vs 7.0 is a bit too techical. I have used the previous versions for years and they have been more than adequate for my needs. Can anyone from the support staff suggest a cause....and, more importnatly for me, a solution to this problem?

     

    Many thanks


  6. ....

     

    I also find that Version 7 does not allow me to type in some data as quickly as I used to....for instance, when I type in a birth date it registers the first number and then says "irregular date"...so I have to type it in more slowly.

    ...

    I suspect you'll find that this is feature of the new reminder window. I'd guess that you have Reminders set to always show?

    Personally, I now run with reminders off, only selecting them to show when I'm doing something with lots of roles etc. as I too got caught too often with the date being half typed, and validated before I'd finished.

     

    My theory, and I stress theory, is that if TMG was programmed to display the reminder window before the Tag Entry screen when you select a tag that this issue would go away and we could go back to having both reminders AND quick date entry, but I've no idea if that is even possible

     

     

    Many thanks for this tip Lorna


  7. C0000005 errors come from the FoxPro code outside of the TMG code. They usually come from some memory management issue or from a timing issue (which appears to be the case as described above).

     

    I've asked the programmer responsible to take a look at this.

    Thanks for this Jim. Can you let us know when there is a solution? The intermittent shutting down of the whole program when accessing the Sibling window is very frustrating.

     

    I wonder...if it is a code from outside the TMG one ....why did it not happen with Version 6?


  8. I may have a clue as to what is happening.

     

    I have noticed that if I go click on a sibling TMG will occasionally crash. I have had some success in pinning down the following, I think. I will try to explain.

     

    If I double click on the sibling too fast the program may crash. I don't know how to fully explain this but I have found that if I click once on the sibling, pause to let the window focus transfer to the sibling window (not the individual), then double click on the individual, the program has never crashed.

     

    This is only a possible hint with no real proof that the problem is not having enough time to transfer the window focus.

     

    I am running on a reasonably fast machine, a Pentium 4 with a 3 ghz speed and XP sp2.

     

    Hope this helps.

     

    Mike

    Thanks Michael. I think that you may be right!

     

    I have tried to follow your suggestions and so far the system has not crashed. It seems that if you double click too quickly then the system sometimes does crash. I should stress that it does not do so most times....but at random intervals as you say.

     

    I also find that Version 7 does not allow me to type in some data as quickly as I used to....for instance, when I type in a birth date it registers the first number and then says "irregular date"...so I have to type it in more slowly.

     

    I will continue to try the version 7 following your suggestion to see if it is simply a matter of going too fast for the program...fingers crossed!

     

    Many thanks


  9. Assuming you are clicking in the Siblings window to change focus, where on the screen is the siblings window located - for example on the lower right side, upper middle, etc.? If you move that window to another position in your layout, say above the Details window, does it make any difference?

     

    Note, if you are using the Standard Layout and rearrange the windows, you will have to save the layout with a new name, since the Standard Layout cannot be modified.

     

    Over the years there have been a handful of similar problems reported, some also involving the siblings window or doubleclicking in an area near the lower right side of the TMG screen. A few of the problems were linked to an anti-spyware program running in the background.

     

    Virginia

     

    Thank virginia.

     

    I moved the Siblings window to the top of the screen and had the same problem


  10. This sounds like an unusual experience. What OS are you using?

     

    What kind of window do hasve in focus when this happens? e.g. data entry, master place list , explorer, report generation.

     

    Wew need need more info? Do you have any computer programs running? Or anti-virus running or any other applications open?

     

    I am using a Windows XP. The problem only occurs when I have the data enry window open. It specifically happens when I go to a sibling of the person in focus. I can get around it by going back to the parent and then going to that sibling. However, for convenience it is quicker to go straight to the sibling and that is when TMG will randomly collapse.

     

    It also shuts down straight away if I go to check if there is an update (I realise that there is not one but I checked and noticed that the whole program always immediatrely shuts down).

     

    I have been to Tech Support and they have been very patient and helpful....however, they cannot find the problem. At this stage the only suggestion is to uninstall and then re-install. I would rather not do this as this could mean losing data or restoring the problem again.

     

    Many thanks for any suggestions

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