Gordon Taylor

Thanks Jim. Tuesday I'll contact TMG and get a copy of my SN and check that. I think that is probably the only thing that can be wrong. Thanks again, Gordon.

Jim, thank you for your response. I believe I followed your instructions. #1-I went to desktop shortcut and opened the unlock window. I entered all the needed data and pressed unlock. I did get a notice, which I had gotten many times before, about the registration data being invalid, etc, and that it would continue in the read-only mode. And it did opening the read-only mode. #2- I went to the shortcut again, right clicked to get the run as administrator and clicked to do so.I then get a MS notice about changes to the system which I click yes through and the the unlock window comes up and I enter the data and get the same result as #1. As far as the registration information goes, I believe it is correct. My name or spelling has not change, the email address is the same as I have always used. The SN is the only place there might have been a change, but i doubt it as I have used to open this account many times and even before the re installment. I am 98% comfortable with the SN. I am glad to know that reinstalling is not necessary. A walk on hot coals is preferable.

I am not sure where this cry for help is going, but here goes with fingers crossed. I have reinstalled 9.05 into windows 10. I used the opening menu of email & SN to get to working opening setup. I did this for about a month. It was my thought that I could do this forever until I got tired of the process then cross over to the run Administrator scheme. Well, that did not work. Apparently the threat of stopping unlimited access after 30 days is real. Is there a process to change from the read only version to a ready to go opening without a complete reinstall? Also,will a reinstall solve my problem? Thanks,