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  1. If I select the individual person in TMG 7.04, then click on their name, then click on the citation, I receive a popup screen with the label "OpenCurPrinter: Canon MP990 series printer, port: Ne02:, driver: wins......" (this is my printer) Inside the popup box it says "error initializing printer." When I click OK a new popup box appears with the label "CreateOneFont(b)" and the statement "error creating font." When I click ok the same box appears three times. Once they are all closed I can proceed normally. I have never printed from this program and have been using it for some time. Thanks in advance for any suggestions. Tracy
  2. Virginia - just wanted to let you know it worked! I can't be 100 percent sure everyone is there, but the file is larger than the one in January and recently added people are complete. Thanks very much for your quick assistance. Tracy
  3. Thank you Virginia. I'll give it a try now. My anti-virus was updating this morning when I started at least one of the 1kb attempts. Tracy
  4. Hello, My TMG 7.04 silver database contains 92,720 people with citations. On previous gedcom exports I would always check the completed export file size to be sure that it was bigger than the previous file before I uploaded it as occasionally I've had trouble. A couple of days ago I decided to update the January 2014 version of my online file, so I ran export. The file size was smaller than the Jan 2014 file, so I ran it again. The next gedcom file came out slightly larger, but still not larger than the January file, indicating that something was wrong and verified by looking at the file on rootsweb.com. So yesterday I ran export again twice (yes, I must be crazy to do it again and again) and the file sizes were 1 kb. Today I ran it twice and I'm getting zero size files and it running light lightning. Will an upgrade correct this problem? Is there something else I'm doing wrong. I'm not changing the default settings except to check the "export citation" field. The "suppress info for living" is unchecked. HP laptop with Windows 7. Thanks. Tracy Tallman
  5. Slow import from FTM

    Thanks Jim. I didn't look back and didn't realize anyone had answered. It took two weeks to import the 2008/2009 file and now I have my sources. However, when I export a gedcom to rootsweb the titles of the source citations appear, but not the detail. In other words, the file shows the title of the census page, but not the information I transcribed from the census. I'm learning the program slowly and am enjoying it... Thanks. Tracy
  6. Slow import from FTM

    I didn't read this and used my FTM 2010 file to import, but didn't get the sources. It took two weeks to import 69,000 people. Any idea how long it will take to import those 69,000 with the sources? Thanks. Tracy