Jump to content

Churchie

Members
 View Profile  See their activity

  • Content count

    7

  • Joined

  • Last visited

Community Reputation

0 Neutral

  1. Repetitive Request For Serial Number

    Churchie replied to Churchie's topic in The Master Genealogist v9

    Thanks.
  2. Some months ago I lost access to TMG but eventually located my email from years ago with my serial number. As soon as I entered the number everything worked fine. However, each month it asks that I enter the serial number again. Does anyone know why? Also, how can I stop this annoying repetitive request to enter my serial number? I have a copy of the email sent to me when I upgraded to V9 with the S/N and shortly after the product was discontinued.

  3. Missing DLL

    Churchie replied to Churchie's topic in The Master Genealogist v9

    Pop the champagne. Looked in my Gmail messages and found my V8 & V9 serial numbers dating back 2012 & 2014. Up and working again. Thanks Gmail!

  4. Missing DLL

    Churchie replied to Churchie's topic in The Master Genealogist v9

    Hi Jim The email address support@whollygenes.com just bounces back as undeliverable. Please, do you have any other suggestions?

  5. Missing DLL

    Churchie replied to Churchie's topic in The Master Genealogist v9

    Hi Jim Thanks for you reply. I have tried Whollygenes.com but it just takes me to the forum page. Do you have a support address. I used to email Dorothy but don't know if she is still involved with TMG? The following is from a file in my TMG AppDir=C:\Program Files (x86)\The Master Genealogist v9\ CheckFrequency=2 CompanyName=Wholly Genes Software ApplicationName=The Master Genealogist v9 Flags=PerMachine ID={131BE2E7-XXXX-XXXX-XXXX-6DD14A1DC0CF} ApplicationVersion=9.05.0000 DefaultCommandLine=/checknow DownloadsFolder=C:\ProgramData\The Master Genealogist v9 Installer URL=http://www.whollygenes.com/files/upgradev9/updates_uk.txt I wondered if the ID is my serial number (I substituted XXXXs for some of the numbers and letters). Kind regards Churchie
  6. Churchie started following Missing DLL

  7. Missing DLL

    Churchie posted a topic in The Master Genealogist v9

    Just had a major HD failure and have recovered TMG. However, upon starting the program I get this error message - Missing MSVCR71.dll. I was using Windows 7 but with this new computer and Windows 10 I am playing catch up with technology. I have downloaded tmg9uksetup.ex but haven't executed it as I can't find my serial number. Any suggestions?
  8. I have a number of exhibits that relate to my father's military service all related to the tag Military Servive Ends. These are pages from his record and I want them to appear in the correct order (page 1,2 & 3). However they don't, they appear as 2, 3 & 1. How can I force them to appear in the correct order?
×