Jump to content


  • Content count

  • Joined

  • Last visited

Everything posted by GatheringThreads

  1. Record is out of range

    Win7-64 TMG 9.03 SAMPLE-UK project List of People Report - for all people on SAMPLE project Screen Preview Message Box "Program Error" content "Record is out of range" options Cancel Ignore Help Choose option Ignore - the problem goes away and preview appears (instantly) Tried uninstall TMG and re-install TMG 9.03 from new download AND remove & install PDF printer AND reset Report options Same error occurs on my production project I can see that someone had same error on TMG 8, but no definite solution then. Any new ideas please John
  2. Record is out of range

    Sorry about the slow response - life is getting in the way, and I'm going off air for the rest of September (I may be able to lurk ) To answer the questions above I am NOT using any form of MAC/Apple - It's a Win-7 Professional 64 bit on a real AMD quad processor 8GB memory. I use VMWARE Player to run virtual machines. TMG is installed in the default folders -- "Program Files (x86)" - because it's a 64-bit CPU system. The problem occurs both with my "production" project & with the SAMPLE_UK project. I quote the sample project as it is "as supplied", no updates or amendments by me. Similarly the reports are "as supplied" and default settings against the sample database. I have installed a new, clean WIN-7-64 virtual machine, with TMG 9.03 clean install - the error does not occur. I have a real WIN-7-32 desktop, I test-installed TMG 9.03 - the error does not occur. I have convinced myself that the only error situation is with WIN-7-64 PLUS recent windows updates !?! When I return in October I will try to un-install the "recent" windows updates, to see what effect that has. Regards John www.gatheringthethreads.co.uk
  3. Record is out of range

    OK, On SAMPLE_UK_.PJC as delivered by install VFI, Optimise, Initialize Repeat files, VFI -- Done List of People report, Reset Defaults, Screen Preview, Create report --> 87 people --> error "Record is out of range" --> Ignore --> preview produced List of People report, File type csv, file name x.csv, Create Report --> file written all OK, no message produced I will attempt to install a NEW, CLEAN, VIRTUAL, machine using Win7-64 from delivery DVD and NO Microsoft updates & TMG9.03 -- but this will take a few hours John
  4. Record is out of range

    1. Un-installed 9.03 & PDF printer. 2. Installed with "Run as administrator" - Installed OK, Allowed it to "run TMG", provided purchase key etc., it opened SAMPLE project & installed PDF-printer all OK. 3. Tried running 9.03 as administrator, SAMPLE project, List of People report --> "Record is out of range" & "2558 CINTLSTRING.I --> only option that works is "Abort" 4. Shutdown Windows 7 & restarted. 5 TMG 9.03, on SAMPLE project, List of People report --> "Record is out of range" message, but "Ignore" option produces report in screen preview. Found Error message is ONLY in Screen preview -- can produce PDF files & csv files without error. Error appears for "List or People" also "List of Places" and "Distribution of People" -- does not appear connected to report or filtering Tried installing TMG 9.03 on 2nd desktop, which is 32bit Windows 7 Home Premium, SAMPLE project, List of People report, screen preview --> All works, no error message. John
  5. errors during merge of two datasets

    Sorry if this post appears twice - I can't see what I said 20 mins ago so ... I think we have 2 people with 2 ways of reaching the same error message. debbieshields has a merge dataset problem We have a heavy Focus Group processing which produces the same message. We can bypass the problem - either by following Terry's advice and using reports and flags, or by stopping/starting TMG regularly
  6. errors during merge of two datasets

    I agree this sounds like heavy processing on the Focus Group.. I START with just 2 people, then add their ancestors giving 247 people - all type of grandparents then I add all their descendants, giving 1714 "relatives" - all types of cousins Then I repeatedly add all their spouses, and their families - to find all the people related by 1 or more marriages, which is where I get 2500 through 3335 people (currently). If anyone has a better way of doing this PLEASE suggest --- PLEASE I say the Focus Group every 1 or 2 iterations and when TMG gives up I can pick up easily - it takes 8 iterations in the last stage to find everyone, and usually TMG "only" fails once. I only do this once per month, just before re-generating our website, so for me this is not urgent. I suggest the failure is caused by the window(s) which flash in the upper-right of the screen indicating the progress. Are they useful/required ?
  7. errors during merge of two datasets

    Win 7/64 - TMG8.08 - Focus Group with 3000+ people - Select All, ancestor & descendants & spouses - Add Others -lots of processing then " OLE IDispatch exception code 0 from Panels: Maximum Panels Exceeded" choose Cancel produces "File access is denied c:userswwwwwwwwappdatalocaltmg41242486_decwork.cdx. 26 MKDEC" Choose ABORT - TMG exits & will restart "OK"