Update to 8.02 aborted itself. Rollback erased entire program in The Master Genealogist v8 Posted March 15, 2012 · Report reply A squeak from support today shortly followed by another, duplicate, but it didn't work (why I ever expected it to do so I don't know). Please download and reinstall TMG V8.0 from this link http://www.whollygenes.com/files/tmg8setup800.exe Then do the following. This process has worked for other users who have had similar problems to yours. Uninstall TMG V8 from the Control Panel. If TMG V8 does not show up in the Control Panel close the Control Panel and continue with the next step. Go to C:Program Files or C:Program Files (x86) OR if you did a custom install go to that location. Then delete any remnant The Master Genealogist V8 folder. Then delete the installer folder at either of these two locations depending on your operating system. C:ProgramDataThe Master Genealogist v8 Installer or C:Documents and SettingsAll UsersApplication DataThe Master Genealogist v8 Installer Download the 30 Day Free Trial of TMG from the www.whollygenes.com website. SAVE that file to your computer. When the download completes right click on the file name (TMGV8setup.exe) and select RUN or double click on the file name to run it. Install and be sure to use the same program folder that you used for the current installation. Enter your registration information if necessary. Also... When some WinVista/Win7 users say nothing is happening, there is a UAC prompt minimized to the taskbar waiting for the user to respond.