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bsmith1@ptd.net

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  1. Fail to register OCX

    I am running TMG 9.5 and today got the following error which was in a warning box: "The operating system failed to register an OCX used by TMG. You need to exit the program and run TMG once as administrator (right click on the program shortcut and select "Run as Administrator") After TMG has been started once running as administrator, you can exit and, thereafter, can run the program normally." I did as instructed and once I start running as administrator it prompts me to "unlock the trial version". I then enter my valid serial number and get the following message: "Registration data is invalid. You will be prompted to register again when you next start the application. In the meantime we will continue in read only mode. Please contact technical support if you continue to have trouble" Once I click OK on that message we go back to the "The operating system failed" message above so we are in an infinite loop. Has anyone else experienced this error and if so how did you fix it? Thanks!
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