terrpn

you guys are pretty amazing................thank you

ok...............will try again. i see the exhibit button is where I find them. when I go there the name of the file is there, but the file is missing.

I will get it straight..............

by the way if you are over GH too..................i am typing this on an omnikey with matias quiet switches

Checking the installer. Hang on. The links are correct. The UK installer has 'uk' in the filename.

 

If you installed the UK version...

 

1) Uninstall.

 

2) Delete the two The Master Genealogist v9 folders in C:\ProgramData.

 

3) Locate this next folder and delete the folder with all contents.

C:\Users\your user account name\AppData\Roaming\The Master Genealogist v9

 

(You usually never need to delete this data folder but the UK installation added some things that need to be killed.)

 

If you created a new project, you'll want to delete that also.

 

Now use the US installer (tmg9setup.exe) and install again.

 

(Are you the terrpn on GeekHack?)

Checking the installer. Hang on. The links are correct. The UK installer has 'uk' in the filename.

 

If you installed the UK version...

 

1) Uninstall.

 

2) Delete the two The Master Genealogist v9 folders in C:\ProgramData.

 

3) Locate this next folder and delete the folder with all contents.

C:\Users\your user account name\AppData\Roaming\The Master Genealogist v9

 

(You usually never need to delete this data folder but the UK installation added some things that need to be killed.)

 

If you created a new project, you'll want to delete that also.

 

Now use the US installer (tmg9setup.exe) and install again.

 

(Are you the terrpn on GeekHack?)

awesome.............worked like a champ and thank you!!

it says GOLD now, so i take it that is the US version.

trying to learn program and all my media stuff am trying to figure how to import?

yes..............that be me.

will try again doing what you said, I typed in the new SN- but still saying GOLD UK version. I will try again and let you know :unsure:

jim...............you have really went to bat and spoke up for me as I am new to the TMG forum and I thank you.

I did everything as instructed and after deleting the specifiled files, re-install it still says UK version? (I did not download the UK link either)

I just paid Harry today and I am sure will get my code soon. Will entering the code, unlocking the program be the ticket as to why at this point it only opens up in the UK version vs the US version?

I'm pretty computer savy, but this one has kind of stumped me?

OK............brain schism here? I sent Harry the funds for purchasing the a new code for US version 9, but the link I I downloaded the file from everytime I install the program keeps telling me I have the UK version and not the US version

Can anybody direct me to a good link thatwill install the US version?

Thanks

thanks Jim..............good link

am hopefull to purchase...........

i just tried sending an email to harry (the link you provided) and it is a bad address. do you have another email where i can contact him to purchase a serial number?

thank you guys!!

I just purchased a copy, in-case CD of the above version. Shouldn't there be a serial number somewhere in the case or is it the number on the CD?

Wholly Genes sales ended at the end of September and Support ended at the end of December.

 

You might be able to buy a TMG9 registration by writing to...

Harry.Goegebeur@genea.be

Harry was the Dutch TMG dealer.

so after my 30 day trial-- no mas?

i see where TMG is discontinued................i download version 9 and am looking to purchase the unlock key?

i contacted support-- will they return my email to where i can purchase and obtain a key to unlock?