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Laura.Ackermann

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  1. Error when trying to open TMG

    Laura.Ackermann replied to Laura.Ackermann's topic in The Master Genealogist v8

    Michael, Poor choice of words on my part. back in Jan 2016 I did indeed change computers. I think an update that occured between then and now rendered TMG powerless once more. I have found my registration information and now cannot get in to the program (because of that debug message) to unlock the version. When I use your link to the intstaller program, I get "404 not found". any ideas? Laura

  2. Error when trying to open TMG

    Laura.Ackermann posted a topic in The Master Genealogist v8

    I just changed computers and am getting an error of HKLM = C:\USERS\PUBLIC\THE MASTER GENEALOGIST V8\ HKCU = Real path = C:\PROGRAM FILES (X86) THE MASTER GENEALOGIST V8\ The program will not open after this and exits. Can anyone help ?
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