debbieshields

Trying to merge two datasets within the same project, I get a series of error messages OLE IDispatch exception code 0 from Panels: Maximum Panels Exceeded Variable 'ID2' is not found. 1159 MERGEDS_E2 Unknown member ROPROTECTIONMAN I recreated the project and ran all the maintenance functions first - same problem I have TMG v 8.08

When will TMG include the ability to synchronize to my family tree on familysearch.org or rootsweb?

Virginia - I just looked at the sample reports shown on your website for TMG8 - the sample family group sheet looks exactly like I want it to. How do I get the appearance that your company has advertised? Debbie

Virginia - What I would like is to NOT lose functionality when I "upgrade". The family group sheet in older versions is much clearer and makes better use of space. When is this going to be fixed in ver 8? Debbie

I want my sources to print at the end of the family group sheet. When I select "footnotes" the sources print at the end of the first page - in the middle of the FGS. When I choose "endnotes", the sources print on a separate sheet, and if there are no sources for the family, TMG prints an empty sheet headed "Endnotes". How do I get it to print at the end of the fgs without starting a new page?

Virginia - That solved it, thank you. Debbie

I can get way too many lines or no lines at all. I want a line before each person the way it was in previous versions - how can I produce this?

Final answer from Wholly Genes: At this time there are no plans to sync TMG data automatically to any genealogy website.

In case anyone was waiting with bated breath, I did get a response from TMG support. The response was 'What do you mean by "to synchronize"?' So they've never heard of the feature, which is not very promising. I know of 4 programs that include it, but it appears that the people at whollygenes aren't paying attention. I've used TMG since version 1.2 and remember when it was the gold standard of genealogy programs. So sad.

At present, when I find new information, I update my database in TMG; then I have to update the files for my website; then, in order to increase the odds that other people who are researching the same lines will find me and share info, I have to manually update the tree I've posted at familysearch or rootsweb. Other programs have automated the process of updating online trees, so my question is - when is TMG going to add this feature? Telling me to use SecondSite to create my own website is not helpful - I've already done that. Telling me all your reasons why I don't want to post my tree on one of the popular sites is not helpful. I do want to post there, and my question was about automating the process, which can be done with other programs. The only reply so far that is at all helpful was from Jim, who said that I'm unlikely to get a reply from support@whollygenes.com. This is disappointing, but confirms the impression I get from looking around the website. When I click on "Recent Releases", the most recent date is in 2009. Under "Announcements" the most recent date is in 2011. The changelog file goes up through v 8.07 - but I have 8.08. Other than the cruise announcement, the whole website has the feel of a house whose occupants have moved out. I have stayed with TMG for many years because of certain specific features that I value, which have not been provided by other programs. But this feature, which seems very valuable to me, is provided by other programs; and if TMG has no interest in providing it, then it might be time for me to move on, probably to RootsMagic.

Virginia - Yes, I have done that. But it's much more likely that genealogists are going to look at familysearch or rootsweb than at debbieshields.com. So I want to post my info there, I would like to automate the process of updating it, and my original question remains. Debbie

Michael - I post my family online in order to connect to others who are researching the same lines. Telling me that the websites can't handle all of the details and therefore I shouldn't post online is distinctly unhelpful. When I update my info in TMG, being able to automate the update of the online tree would be a huge advantage - much better than having to make all the changes manually. So my original question remains.

There are blank lines in the Project Explorer, and if I click on one of them I get a blank person view. Sorted by ID number, the 8th line from the bottom is blank - this is #2146. 2117, 2088, and 2032 are also blank. If I GOTO that person by ID#, they show up properly but the links to other shown in their person view do not work. If I start from a related person and move from person to person by clicking on the links, then the links for the problem person work fine. Sorted by Surname, the 9th person from the bottom is blank plus a few others - not the same names as when sorted by ID number. Assuming that this is a bug, I installed the 8.01 update - but that disaster is another topic. Running on Windows 7 Debbie Shields

I'm upset with support because of all my time they wasted by telling me "try this", "try that" instead of just acknowledging that it is a known bug!

I don't see the problem in the sample project - but the sample only has 45 names. My project has over 2000 names, and I suspect that the number of names is relevant, since the gaps only appear with the higher ID numbers when sorted by ID number. I turned off all preference for PE except ID number & asterisk - no effect.

Thanks for verifying the bug - which creates another mystery: why did Wholly Genes technical support make me jump through so many hoops (reinstall, uninstall & reinstall, change this, change that, etc) for a known bug of long standing? Changing the preferences & changing back did NOT fix it.

When will the upgrade be fixed?

I have changed the Sort order to ID number, to Surname, Given, Birth date, to Primary Birth date, and back again - there still are blanks, but the names which are blank are different in each order. When I change the order back to ID number, the blanks are still the same names that were blank when I had it sorted by ID number before. For each sort order, I have figured out who should be in the blank (easy to do when the order is by ID number) and when I go to them by ID number, there is always data. I have not yet found a record that is actually blank. I have run Verify Integrity and Optimize - no change. I have closed the program and re-opened - no change. When I say "the links to other names don't work", I mean that when I double-click on a parent or child in the person view, the view does not change to that name. If I go to the ID number of the parent, then double-click from there to the problem child, then the child's links work.

To Jim Byram - What do you mean by "the second attempt"? The second attempt to install the 8.01 upgrade? I can't figure out how to do that - I searched on the whollygenes website and can't find the upgrade there. And since I can't get TMG to run, I can't access the update item on the Help menu. I have Windows 7 and got the same error message as Arockef

Where can I find a list of the old genealogy programs whose data can be imported using Genbridge? The TMG FAQ says there is a list of file formats at the TMG product page - but that's wrong. Thanks Debbie Shields

I reformatted my harddrive and reinstalled Windows 98, then installed TMG 5. Tried to run it, got error msg: cannot load bblistview.ocx. I looked in this forum, found instructions and followed them (download MSAA20_RDK.EXE, unzip it, run it; uninstall TMG and reinstall). Still get the same error message. I've tried variations - uninstall TMG before running MSAA20_RDK.EXE; run TMG5update.exe after ruuning the other thing. Still get the same error message. Thanks Debbie Shields