Jim Byram

Michael... Good idea. We've also seen a backup issue where one of the exhibit files was the issue and not including exhibits resulted in a successful backup. Jim

The exhibit file (_I.dbf and _I.fpt) (letter 'eye') contains the links to external exhibits and any internal exhibits. It's best to manage your external exhibits outside of TMG. It really complicates things if you want to create a manual backup like I've described and want to include the external exhibits. btw... I'd think that the problem with making backups originated outside of TMG and had nothing to do with anything that you did or didn't do. The issue can be as simple as a corrupted file or as complicated as an action by an external application.

John, A TMG project is comprised of 48 files. Only these 48 files absolutely need to be in a backup. .PJC file x1 (a text file with essential project version and configuration data) .DBF files x29 (FoxPro database files) .FPT files x18 (FoxPro database memo files) Total = 48 .CDX - index files (don't add to the backup) .ACC - accent files (include in backup) .FL* - filter files (include in backup) Other files (.txt, .log, .doc, .bak, etc.) (don't need to include in backup) You can include all files, if you wish, but omit the index files. This is what the TMG backup procedure does. When a project is restored, it is indexed and new index files are created. I was really hoping that the fresh install would fix things. Jim

Just for the heck of it... Try running TMG as administrator and making a backup.

I'm out of ideas. Another user had this situation where he couldn't backup and it was never resolved. You can manually make a backup. 1) Make a .ZIP archive of the 48 project files, the accents and the filters. 2) Edit the .ZIP file and add a comment based on the following pattern... Backup of Test 2007-10-24 18-30-00.sqz was created at 2007.10.24 by The Master Genealogist v 9.05.000 with EXHIBITS a) filename doesn't appear to matter b) Creation data probably doesn't matter c) Version should be full and correct d) omit 'with EXHIBITS' if none Easiest route is to make the comment as above with all parts correct. The key to success is a correctly structured comment! 3) Rename to SQZ The name can be simple (Test.sqz) or mimic a real backup (Test 2007-10-24 18-30-00.sqz). TMG should be able to restore the .SQZ file.

Don, Funny. Updating six years after the release of v9.05. Uninstalling and installing the new version is a good idea. There or may not be a problem uninstalling v9.04. From my last post... Uninstall v9.04 (this won't affect your data) and run the v9.05 installer as administrator and reinstall and see if that fixes it. (Note that the TMG installer is always run as administrator but, sometimes, it is necessary to explicitly select to run it as administrator. You do this by right-clicking on the installer and selecting 'Run as administrator'.) Jim

I'm guessing that some object having to do with the .ZIP file component is missing. Try running the installer as administrator and select [Repair] and see if that fixes it. If that didn't work, uninstall (this won't affect your data) and run the installer as administrator and reinstall and see if that fixes it. (Note that the TMG installer is always run as administrator but, sometimes, it is necessary to explicitly select to run it as administrator. You do this by right-clicking on the installer and selecting 'Run as administrator'.)

First, check the Exhibits path in Preferences and make sure that it is correct. Before the next step, rename the old exhibits folder (or delete it if all files are in the new exhibits folder). Validate File Integrity will not update an exhibit path if the current path is valid. Run Validate File Integrity and use the external exhibit feature. Make sure that the exhibit path in the feature is correct. If that didn't work... It doesn't look like .JPEG is a supported file type. Try changing the file type of one of the files from .JPEG to .JPG and see if you now can see it from TMG. I tested this by changing the file type of a .JPG to .JPEG. TMG did not recognize or show the .JPEG file. I changed the file type back to .JPG and that resolved the issue. If your files have the file type .JPG, rather than .JPEG... Not every .JPG is alike. The .JPG files saved by different programs can differ. Copy one of the files as a backup. Then open the file in your Exhibits folder with Paint or Paint3D and save it. Then check to see if the file is visible in TMG. Remember that .JPG files are lossy. If you resave then, only do it once. Every time that you save a .JPG file, it loses a bit of detail. It's best to keep your master files in a non-lossy format such as .PNG.

Sure. Enter "[?]" (no quotes) into the value field to make a report definition that prompts you. Checking [Help] for any selected list report would have given you this answer.

You don't use the principal sentence for witnesses. You need an appropriate witness sentence. Something like... [W] resided in the household of [P1] <and [P2]> at <[L]> < with [WO]> <[D]> Terry or Michael might have a better sentence suggestion.

Surnames in the DIC are Arial, 8, bold by default and output correctly for me..

The first thing to do is to click [Reset Defaults] for the report and try it. If that works, rebuild the options for the report. You can make a note of the options that you used for the report before resetting to default so that it's easier to get back to where you started.

DIC report [Options] / Miscellaneous tab / select 'Suppress details for living people'

Folders are always marked read-only. When you open a folder properties and unselect read-only, the files contained will be marked read-write. I'll make a GEDCOM for you if you send me your project or a project backup. If the backup is too large to email, you'll need to upload the project so that I can download it. You can contact me by email by clicking on the link below... Jim Byram

You never need to close Windows to end a TMG process that won't close. You open the Task Manager with Ctrl+Shift+Esc, select the TMG process, and click [End task]. These kinds of issues are not uncommon. Maybe it's time to consider moving on from TMG.

(I'm assuming that you are using the default TMG user folder. Try this. Use File Explorer to browse to your documents folder. Select the "The Master Genealogist v9" folder, right-click on it and select Properties. Unselect Attributes: Read-only (the mark will clear) and click [OK]. Now try TMG.

Run optimize, validate file integrity, optimize, and then reindex. See if that makes a difference.

How many other apps do you run as administrator? Other than needing to deal with the security prompt every time that you start TMG, there is really no downside.

Normally, there should be no reason to run TMG as administrator. You don't need to use the Microsoft Print to PDF printer driver if you are using the Adobe Reader (PDF) output option since it uses the Wholly Genes PDF printer driver. You do need to have a default printer driver assigned in Windows in order to generate any kind of report from TMG. The Microsoft Print to PDF driver can fulfill that role even if you never actually use it.

The Wholly Genes PDF printer driver works when you run TMG as administrator. (in other words, when you select the report destination as Adobe Reader (PDF)) It usually gives an error when you run TMG normally.

I can make a GEDCOM of a data set from the project and using Dropbox is OK. You can also open the .SQZ and copy the project to a folder for direct FH import. Change the file type from .SQZ to .ZIP and browse the archive with File Explorer.

A project backup (.SQZ file) will not contain your registration information. The registration information is program data entered by the user on the unlock screen, not project data, and has nothing to do with a project.

List of Citations Filtered group Linked name... / Surname / = Equals / (enter the surname) / END

Could you tell us how you worked around the screen preview problem?

Here is one fix from an earlier topic. Since Screen Preview uses an .RTF file for the view, there must be an installed application associated with the .RTF file type. For example, if Word or LibreOffice is not installed, you can associate the .RTF file type with WordPad.