Jim Byram

Family Historian 6 will do a direct import of a TMG9 data set. Just point FH to the folder containing the TMG project. From the Project Window, click [New Project...] and select 'Import from other family tree file'. Alternatively, if you send me your project, I'll make a GEDCOM for you. I'd advise taking advantage of the direct import. Another option is to get John Cardinal's 'TMG to GEDCOM' and make a GEDCOM optimized for FH6 import.

If the TMG installation is locked, you can still open a project; however, you're limited in what you can do with it. If you sent a request to support@whollygenes.com for your registration information, it will be answered when it's answered. I can't tell you anything more than that. If you don't get an answer by a couple of weeks after you wrote, contact me by email and we'll look for another solution. You can contact me by email by clicking on the link below... Jim Byram

I have the latest update of both versions of Edge and have no problem with the preview window. With the latest Chrome version of Edge open and running, a screen preview of a individual narrative report is output with no problem. If you have Word installed, it is always the default application for .RTF unless you have changed the default. Applications that typically interfere with TMG are file sync or backup applications and security, anti-virus, and anti-malware applications.

TMG always creates a temporary .RTF file in the temp folder when you print to screen preview. The .RTF file is what you view in screen preview and is not an issue. The issue seems to be that the screen preview window is not being opened. Is that correct? The most likely reason for the screen preview failing to display is some third-party application blocking the function.

Are you saying that when you have Report Destination: Screen Preview selected and click [Create Report], the report is not previewed? Running the installer and selecting [Repair] or uninstalling TMG to do a reinstall has absolutely no effect on your data. The installer scripts include nothing about where TMG saves its data and can't remove any data. Are you running Optimize / Validate File Integrity / Optimize on a regular basis (as you should be doing)?

Lee, I can add German2 with no error. I'd guess that the maintenance routines do not work on the strings table. I suspect that TMG reindexes it when it changes and an external .DBF tool is required for real maintenance. If you want me to pack the .dbf and .fpt, send me the three strings files. Jim

Edit the flag in the Flags window. Window menu / select Flags to open the window You should use a custom layout that includes the Flags window if you're going to do this often. You only need one flag ("cleaned") with ?, N, Y values.

The entries come from the Master Place List. You need to Optimize, clean up the Master Place List and then Optimize again. After that, the Master Place List will contain only places linked to events and have no duplicates. If any remaining place appears to be a duplicate, edit the duplicates in the Master Place List and make sure that they are really identical (and have the same place style). Note - Cleaning up places in events does not remove the old places from the Master Place List. Optimize combines identical places and removes unlinked places.

The default project path is under... File / Preferences / Program Options / General The default paths for the current project are under... File / Preferences / Current Project Options / Advanced The exhibit paths are stored in the Exhibits table of the project. The external exhibits feature of File / Maintenance / Validate File Integrity can be used to update the exhibit paths to a new path (or paths if you have an exhibit tree).

This sort of issue is typically caused by a third-party application (real-time syncing or backup, anti-virus or anti-malware). If that's the case, reinstalling TMG probably won't help. No real-time syncing or backup application should be allowed to mess with the TMG project files. You might need to exclude TMG if an anti-virus or anti-malware application is responsible. Was any of these application types updated at the time when the problems started?

In TMG, to open the folder... Help menu / Access Folders / select 'User program data folder' / click [Open] The placeinfo.ini file is a text file and can be opened with Notepad. I've never used Parallels and had a dual boot system on the iMac using the BootCamp loader. Glenn Gilbert was the expert on Parallels but he isn't with us any longer.

Any particular browser?

Passed this on to Bob.

The URL for the GNIS search site had changed. All Lee posted was an edit to fix the URL. Nothing else was changed. Since I have no way to check the place search function when running TMG under Parallels, I can't be of any help. btw... I fixed the URL in the placeinfo.ini a bit differently than Lee but the end result is the same and it works fine under Windows 10. My placeinfo.ini is attached. Copy it to the correct folder replacing the existing file. "C:\Users\(your user account name)\AppData\Roaming\The Master Genealogist v9" placeinfo.ini

Nothing has changed. Contact John directly or post on the appropriate mail list. https://www.johncardinal.com/ https://www.familyhistoryhosting.com/

I was able to create an Ahnentafel with 'all images' with no error. I tried outputting to screen, to RTF, and to PDF. The error might have to do with a particular image file.

The first step is to reset the report to the default configuration and see if that works. On the report definition screen, click [Reset Defaults]. If that doesn't work, run the TMG installer and select [Repair]. (The error message suggests that a program component is missing.)

If I recall, TMG exports one Excel file for each TMG data table; however, I hit an Open dialog error when I try it. Is doing that useful? Not that I can see.

Why not just clear the view history?

This is the "navigation" issue that was supposedly fixed many years ago. I don't have any ideas other than trying a clean install.

File / Preferences / Program Options / Data Entry / unselect 'Open Reminder window automatically'

It sounds like your backup has the same data that you want to undo. Make sure that you overwrote the existing project when you did the restore and that you didn't restore to a different location.

As a first step, reboot your computer and try the restore again.

Does any real-time backup or syncing application (Dropbox, OneDrive, etc.) have access to the project? You should not allow that to occur. Sometimes, after closing, TMG continues to run in the background. Check the Task Manager and close any running TMG process or reboot your computer. Then try to open TMG and the project again.

RootsMagic has been able to do a direct import of TMG data sets since the fall of 2014 (RootsMagic v6.3.2.0). Many fixes and improvements have been made since the initial release. Family Historian has also been able to do a direct import of TMG data sets since the fall of 2014. Again, many fixes and improvements have been made since the initial release. Family Tree Maker and Legacy had direct TMG imports but both had many issues that were never resolved as far as I know. The current version of FTM no longer does a direct TMG import.