coldan

Windows 7, TMG 8, older computer. I have been looking at a friends computer, and can't solve the issue. All windows are effected, Including Details, Siblings, Children and Flags. On Startup, and after selecting any project (including Sample) the Programme opens as expected, however the windows mentioned above are missing, yet still selected on the button bar. On occasion, only the Details window will appear, in the wrong place, and half way off the main window. I have checked where possible to make sure the other windows are not hidden behind the detail window, and they are not. The layout box is blank at this time Deselecting all windows, reselecting (then repositioning) each one in turn causes them to reappear in the bottom left of the main window. Saving this layout appears to function as usual. Not all the previously saved custom layouts appear in the saved list. Backing up the project (Backup All), closing it, then reloading the project, results in reappearance of the original problem I did all the maintenence routines, and also did a Repair once, this did not solve the issue. I looked at the .lo files, and some older ones were missing. I also looked at them using Notepad, but did not know what to do with them, as they are not commented. Any help will be appreciated. This happens with all projects tested. I tried restoring the backup just mentioned, with the same undesired result I tried restoring 2 previous and earlier backups but they too were unsuccessful. Any help will be appreciated.

Hi Jim and all respondants. Thankyou very very much for the work you did on the project in question. I have passed the project on to the owner and it now works as expected. I would like to point out that again I found the layout problems still occured after the restoration of the repaired project. After rebuilding the desired Layout the only way I could "Lock it in" was to close TMG, then turn off the computer (Shut down) and start it again (restart would not work). After that everything worked as expected. Thankyou from me and on behalf of the owner to all who offered assistance.

Hi Jim I sent you the project some days ago, I was wondering if you have received it, and if you had any luck, Thankyou

Yes I can and have, but it locks TMG up everytime I try to complete the edit. It is a pity that I cant delete it from there, because I do not get the option.

Yes, and repeated until it found no errors, also did the re-index, etc. I also did a repair through the install process. The repair did find some faults which it fixed, but did not give details or solve the issue. Thankyou

Hi Jim Sorry, Locating the individuals using the Tag is easy, but as I said before, the Tag does not appear in that persons Detail window ( I have checked that the "filter" is not applied), The 2 people with whom this tag is used are brother and sister although I doubt that matters, but the author assures me that the individuals identified are the correct two. Also as I said before, TMG performs normally as long as the Tag is not "touched" and as it does not appear in the Details window it is less likely to be "touched". However it does appear in the Tag Type List, where "Touching" it has the same effect. I have not tried deactivating the Tag because it may get reactivated at some point in the future and then he would be back to "sqaure one". Do you have any further suggestions. Thankyou.

Thankyou Jim and Michael After further investigations, I have found the cause, and that is another probem which I will get to. I found that doing a complete shutdown then a startup (rather than a Restart) TMG worked fine. The then told me, “yes, but the Tag is not there” It turns out he has a custom tag he calls Eulogy which he uses twice, and was in the process of using again when this whole business began. The Master Event List, shows 2 uses, but trying to edit them, causes TMG to lock up during the “Close the edit” stage (generating a few error messages). Restarting results in TMG behaving as described before. As I said, everything is normal in TMG after a shut down and start. I have now convinced him to move the contents of these 2 tags to his custom Funeral Tag. Problem now is, I cannot delete the custom Eulogy tag, as it does not appear in the details window. It does appear in the “list of tags” (F4) and in the Tools/List of Tags, however it cannot be deleted in either place because it is still being used in 2 cases. It also can not be deleted in the “List of Events” as I guess you know, and as I does not appear in the Details window, cannot be deleted there. I have salvaged the information contained in these two tags. TMG works fine if this tag is not touched. Also reports I generated (eg individual narrative, and journal) do not include the information contained in this tag. I am now searching the forum to learn how to delete misbehaving and in use tags. Ok I found one entry which describe the exact same problem however there is no response. Can anyone tell me how to delete a Tag in the situation where it is (so far) impossible to delete instances of its use. Thankyou.

A friend of mine recently purchased TMG 8 and complains to me that her TMG 5 backups do not work satisfactorily I obtained a copy of her backup and on restoring into TMG 8.8 found it went through the process as I expected but the resultant data contained no information. I then tried to restore her backup into Ver 7 - same result next step, I reinstalled TMG 5 and restored her data into that - same result So I got a copy of her data files, opened them into my install of TMG 5.15 - everything worked fine. so I made a new backup using my install and restored same back into TMG 5.15 using a new folder to house the restored files - again nothing The backup file is 330k insize and the picklist shows the original data contains a little more than 300 people. What I would like to know is, is there another way to get the data into TMG 8 without using Gedcom

Yes Terry 7 Jim What concerns me about ver 5.15 is that the 2 backups made in two different installs on 2 different computers (one a fresh install) neither can be restored on the same machine onwhich they were created. As said earlier the person concerned has accepted the Gedcom import and is currently doing the usual edits normally neccesary after Gedcom inports. As her data contains only a little over 300 people I have not forwarding the backup and bothering Support. Thank you both for your help to date

Thanks Jim I agree, but on her computer, I tried restoring the back up she made into a new folder, and got a project with no data as a result. So I brought her data files home and put on my computer, onto which I then installed TMG 5 which I then updated to 5,15. It opened her data files as I expected so I made a back up using my copy of 5.15. TMG 8 will restore that backup, but the resultant data set contains no people so I restored the same backup back into a new folder using my 5.15 version, and got the same result - no data. so I then went to the back shed and located an old comp of mine, and smiled when I discovered it still worked. So I ran TMG 5 and found it updated to version 5.14. , not 5.15 as I expected. As 5.14, & 5.15 are quite a few years ago, I can't remember why I had not updated to 5.15, and am wondering if there was a problem with 5.15. Thanks for your input Jim. Colin

Thanks Terry I tried that, and guess what, it does not work either. I have since exported her data from TMG 5 as a Gedcom and inported that into ver 8, and showed her the result. After considering rekeying all of her info into ver 8 she has agreed that editing the Gedcom inport much less work than the alternative. So unless we can find a better solution she is happy to accept the Gedcom method. Thank you for your input. Colin

This has been a problem for uses of TMG for years. I cannot add more then what others have said above, but I can suggest a way to overcome the problem in the future. I suggest you create a new folder in your C drive root folder called say "TMG Exhibits" (it can be anything you like) Within that new folder you may have as many subfolders as you wish to keep your exhibits organised. It would also be a good idea to change the address for the exhibits in preferences/advanced. The assumption here is that every computer has a C drive (altho exceptions are rare) so when moving your TMG prog and data to another computer, all you need to do is copy the "TMG Exhibits" folder to the new C drive root folder and TMG will find it and therefore all of your exhibits. Sure it requires a little bit of work, but it sure beats the hassle of trying to relink exhibits each time you have a major computer crash, etc.

The senario - I have 20 couples all of whom married in the same Acme Church. In each marriage event all place details are identical, and all use the same place style. I now have a picture of that church which I want to add as an exhibit to each of the relevant marriage events. So I added the pic to the acme church in the master place list (of which there was only one - after doing the optimise thing) I was expecting to then have that exhibit available in each of the marriage tag events, but that is not the case. Was I wrong in expecting the added exhibit to appear in the event tags or did I do something wrong?

Hi John Report output does not concern me at this stage. In the example I used, as I want the picture of the church to be accessible from each of the relevant marriage events within TMG's Details View, do I have to add the picture to each of the marriage tag Exh link? I was hoping to be able to simplify the process by simply adding it to the relevent MPL entry. Colin

I believe my ver 6 data set is probably corrupt as the problem I have restoring it into ver 7 is the same no matter which back up I use. The data works fine in Ver 6, altho there is evidence of a problem with it I have made a number of backups in Ver 6, and they all report the same problem when restored into ver 7 (please see my earlier unanswered post) The restore is being pointed to a sub folder in the default Ver 7 location The Restore seems to work fine, it is during the initialization/indexing operations, etc afterwards where things go wrong. I am using a number of Place Styles and from messages in TMG-L I suspect that these may be an issue. Will someone in the know, please have a look at my data set backup (which I will send on request) and repair it if necessary and possible, It is approaching 40M without images. Colin

Yes to all three Thank you mike

On attempting to restore my largest DB I get the following errors while the data is being initialised Alias 'DBF' not found 11Fix_52 9CUSPCCOLUMN MANAGER MRECALCDS and on closing the Prog Unkown Member ROTLMAN all other DB's work fine to date. Does anyone have an idea how to fix this?

This only happens for the one individual, if I click on either the Detail or the given Event Exhibit button the program crashes with the following message Fatal error: Exception code=C0000005 @ 2007.04.25 01:40:45 PM. Error log file: C:\WINDOWS\system32\vfp7rerr.log Called from - tmgmain line 595 {C:\Program Files\The Master Genealogist\tmg\programs\tmgmain.prg c:\program files\the master genealogist\tmg.exe} This does not happen with any other person. I did all the maintenance thingys and no errors are detected. I removed the TIFF image and that had no effect. Does anyone have any ideas?

never mind, solved the problem myself. I deleted the tag and re entered it..

I assume you are adding the new footnote while working in Word. From what I understand you are saying it appears as though the style type attached to the original footnotes is not attatched to the new footnote. I would need to see your document before I can be sure, but assuming that is the case, do the following. Place the cursor anywhere within footnote 1 and read the style name displayed in the style box (button bar). Compare this with the name displayed when the cursor is in the added footnote. If they are different, then with the cursor in the added footnote, simply select the same style name (using the drop down list associated with the style box) as that of footnote 1. Alternatively with the cursor in footnote 1, left click the 'Format Painter' button in the button bar, and then select the added footnote. This process should copy the formatting of footnote 1 to footnote 2. This effect can also be achieved using the paste special command. Descriptions above will vary depending upon the version of Word you are using. Hope it has helped

This seems to be an XP problem, not a TMG one. Are you running XP? If so try doing a RESTORE to the first RESTORE point before the date you removed the original user name. This action may be undone, if it does not work - I haven't tried it to see if it will re-establish old/ex users. Coldan

Contact: Colin Daniel - coldan@internode.on.net or 82853929 Leader: Mr Colin Daniel This Group has amalgamated with the Northern Adelaide Group. details above.

Contact: Colin Daniel , coldan@internode.on.net or 82853929 Meeting Info: Paddocks Centre. Cnr, Bridge & Kesters Road, Para Hills, South Australia- Every Third Monday evening of the month at 7.30 p.m - 10pm $5 for coffee and room hire Other Info: Meetings generally start with Q & A, followed by one or two topics. Friendly atmosphere. - All Welcome