burris replied to david_hall's topic in The Master Genealogist v8I got TMG8 to load by disconnecting my computer from the internet. I then manually changed the setting under preferences. However, when I try to manually check the messages, the program still hangs at 20%. I checked my antivirus (Kapersky) and made everything associated with TMG8 trusted and the program still hangs at 20% when I check the messages. When I manually check the messages on TMG7 is works as it always has. I have also checked my firewall and my router as well as my antivirus with no luck. Any suggestions?