jgw321@gmail.com

Thanks both. In some of my cases I have a fairly certain exact date from a certificate so wanted to combine all the (lengthy) source references on to the "correct" tag. I hadn't thought of the other benefits of keeping the extra tags. So now I'll leave them as they are. JG

I have several birth tags with different dates (caused by importing a Gedcom from Ancestry) on many of my records. UK census records often have different years for estimated birth year, which has resulted in 3 or 4 birth tags on some of my records. Since Ancestry has provided very good sources, I want to combine the tags in to one tag, but merging all the citations. Something similar to the merge two people, with the left and right panes. Is there an easy way to do this or will I need to use a wet towel round my head and tackle it with John's TMG utility? JG

Yes that has worked. I got the same stuck progress dialog box, but I counted to about 50 seconds and then the progress bar completed and I got in to the message manager. I was able to access the Web site from "Outgoing" and I also sent a test email. Is the 50 a magic number, or is it seconds, If so can I reduce it to 5 say. Thanks for your help. JG

No. Same problem, progress bar sticks at 20% The other web options work, as does check for updates. It doesn't change things. I've sent a query to Wholly Genes linking to this forum thread, so I'll wait for them now. It is no longer urgent, but thanks for your help Virginia. JG

So it is, as you said at first, I missed that, sorry. Thanks again, that's fixed it. Big E-hug to you. I still need to find out why messaging is not working, but isn't urgent now. JG

Thanks Virginia, only I don't hae that entry in my ini file. I tried creating that entry uner the advanced section but it made no difference. Which section should it be in? JG

1) I have always-on broadband and everything else gets to the internet. 2) Windows firewall is turned off and I just use SPI on my router for protection. No software firewall to stop outgoing, as I use Prevex to stop nasties on the way in. Perhaps it is trying to use Outlook for the emailing which I do not have installed, my mailer is Thunderbird. In the old days I could fix it by editing the ini file, now it looks like I need a registry hack to get going. Thanks for the reply, it was helpful. At least I know what the problem is. JG

After upgrading to V6.10 from V6.08 the program gets stuck on first starting up. This happens whether I use my own project or the sample one. The project loads, then a dialog pops up titled "Progress" with sub entries "Query" and "Retrieving messges". A progress bar gets as far as 20% then freezes. After waiting 3 minutes Task Manager shows that the program is not responding. There are two entries for TMG, one with a flying windows icon and one with the normal TMG icon. Ending either stops the whole task. The same thing happens if I start with a new project. Any ideas where the problem might be? JG