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Found 2 results

  1. Backup fails

    John MayBee posted a topic in The Master Genealogist v9

    When I try to backup my project, I get the message: “Input file read failure - this error occurs when a read operation is performed on a ZIP file that is locked or restricted by another process” I ran validate file integrity - no problem found I’ve rebooted the computer - no help I moved all backups to another drive - no help I copied project to a new name - no help, still wouldn’t backup I opened a different project, it backed up properly. So my problem seems to be only with this one project Anybody have any ideas?

  2. Error during backup

    jennyjoyce posted a topic in The Master Genealogist v8

    I get an error when I perform a backup on one of my projects. The text is "Input file read failure - This error occurs when a file read operation is performed on a ZIP file that is locked or restricted by another process. The resulting backup file looks like a normal size, but this still worries me. How do I find the offending ZIP file and unlock it? Jenny
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