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Showing results for tags 'Installation log error'.
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kaye posted a topic in The Master Genealogist UK EditionUsing V8- 64 bit Windows 7. I am not installing new software and out of the blue I went to do a report and I just got 'hung up" (kept working) and then error to say there ws a problem and windows looking for solution. I had used it only yesterday. Went into programmes and did a repair. Got the message "error opening installation log file verify that the specified log file location exists that you can write to" Looked at log file and there are error messages there going back a long time but not today. . Also when I tried another report it said one was open and retry but it wasn't. I then closed everything down and reopend TMG. I only have this window and tmg open. Did a shut down and problem still there. Can anyone help please. Single user computer. .