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  1. Hello Folks: Using v9.01 Gold under Windows 7 Home Premium. I have had zero problems with this great program until just very recently. First was the inability to produce a GEDCOM file. Yesterday I was entering a "nickname" for someone, but when I hit "enter", nothing happened. I tried adding a second married name to another person (F4, name, married), and entered the info, and... nothing. No new tag appeared. I completely uninstalled TMG, and reinstalled with the new installer, restored my latest backup, but still, neither of these features are working. Cannot make a GEDCOM nor can I add name variations. What is happening? One thing I must add, is that when I reinstalled the "trial version", it did not ask for my serial number, but found it somewhere and inserted it itself. How is that possible, when I had previously completely uninstalled the program? Any help gratefully accepted Thanks