robinkaspar 0 Report post Posted January 22, 2009 Has anyone else seen this? I get this message just after the splash screen and it closes the program. I can start it right up again but I get the welcome screen where I have to select that I want to open the last-opened dataset. I can use the program normally after that so it appears to be rather benign, but it sure is annoying. I'm running TMG 6.12 under Parallels and I used to have this problem occasionally before I upgraded to version 4, now it happens every other time I start the program. Running WinXP SP3, all the latest updates, Parallels 4 build 4.0.3810. Robin Share this post Link to post Share on other sites
Virginia Blakelock 0 Report post Posted January 22, 2009 Robin, for more information on this problem and suggestions for workarounds, see this message in the tmg-l archives. Try the Preferences settings recommended in that message. You may also want to start WG with the Welcome Window option (Preferences - Startup and Exit). Virginia Share this post Link to post Share on other sites
robinkaspar 0 Report post Posted January 25, 2009 Robin, for more information on this problem and suggestions for workarounds, see this message in the tmg-l archives. Try the Preferences settings recommended in that message. You may also want to start WG with the Welcome Window option (Preferences - Startup and Exit). Virginia Thanks Virginia. I checked my preferences and they are all set as per your recommendations in that long-ago archived message. So does this mean my project file is corrupted? [shudder] If not, would upgrading to v7 help? Or should I just put up with the welcome screen? Robin Share this post Link to post Share on other sites
Virginia Blakelock 0 Report post Posted January 25, 2009 Robin - It should not be necessary to open TMG with the Welcome Window option, but I have gotten in the habit of using it even in v7 just as insurance against a hiccup while TMG is loading. I don't know if running under Parallels contributes to the likelihood of a startup glitch. Virginia Share this post Link to post Share on other sites
Shaundm 0 Report post Posted January 27, 2009 I get the same problem and have just been ignoring it. I would like to resolve the problem though. Shaun Share this post Link to post Share on other sites
Michael Hannah 0 Report post Posted January 27, 2009 As I have gathered from previous responses concerning this error, this seems to be an issue that cannot be reliably reproduced by the WG software people. I would guess that this would make it very difficult to find the root cause. Some users have even suggested it may simply be a timing issue that appears in certain circumstances. Virginia's suggestion to "start TMG with the Welcome Window option (Preferences - Startup and Exit)" seems to affect the timing during startup and for many people eliminates the error. It may be some comfort that I did search the archives and can find no mention so far of anyone's data ever being damaged by this error. If you do have a guaranteed way to reliably produce this error every time, you should probably contact Tech Support with that information. Share this post Link to post Share on other sites
SharonMeeker 0 Report post Posted April 10, 2009 This error happened to me the first time about 2 days ago. It must be gremlins somewhere. I open and close TMG 6.12 every day, sometimes several times a day and have never had this happen before. Now I see the select project screen when I start up. This is actually OK with me right now as I have several different projects I'm working on. Just a little strange that this error popped up out of the blue. Share this post Link to post Share on other sites
Fletch 0 Report post Posted April 17, 2009 Count me as another person who just saw that screen. WHEW! Glad to know that no one has reported corruption. Share this post Link to post Share on other sites
Jim Byram 0 Report post Posted April 17, 2009 In almost all instances, restarting the program will result in a clean start. Very rarely, the .PJC file will be corrupted and will need to be repaired or replaced but that is a very unusual occurrence. Share this post Link to post Share on other sites
robinkaspar 0 Report post Posted April 19, 2009 In almost all instances, restarting the program will result in a clean start. Very rarely, the .PJC file will be corrupted and will need to be repaired or replaced but that is a very unusual occurrence. I'm having no problems running the program but I must endure the "what do you want to do" window every time I start it up. If I check "don't show again" I get the error message the next time I start. So something must be afoul somewhere. If it's not in the .PJC file then I should be able to avoid this by upgrading? Robin Share this post Link to post Share on other sites
blomble 0 Report post Posted July 29, 2009 In almost all instances, restarting the program will result in a clean start. Very rarely, the .PJC file will be corrupted and will need to be repaired or replaced but that is a very unusual occurrence. I'm having no problems running the program but I must endure the "what do you want to do" window every time I start it up. If I check "don't show again" I get the error message the next time I start. So something must be afoul somewhere. If it's not in the .PJC file then I should be able to avoid this by upgrading? Robin The upgrade won't help. I'm running v. 7.04 on Windows XP and get the "Structure version is missing" problem about once a week. The good news is that it's always restarted without problems ...... (touches large amounts of wood) Share this post Link to post Share on other sites