Buzz 0 Report post Posted April 14, 2009 Hi, I have been trying to produce reports in other formats. Using Descendant or Family group sheet to .pdf the computer freezes. Then I cant open the project unless I restart computer. Also tried word perfect similar result except this time got error message "Conversion Erroe #20 - Unknown error. Contact Tech Support. I use Vista on 64 bit computer. I happen to have a desk top with same TMG version 7.04.000, Windows XP and 32 bit system, and it worked fine to convert report to .pdf Any suggestions? Buzz. Share this post Link to post Share on other sites
Jim Byram 0 Report post Posted April 14, 2009 PDF - You need to permanently install the PDF printer driver. File / Printer Setup... / [install PDF Printer] You might also need to do this. http://www.whollygenes.com/forums201/index...ost&p=41699 %%%%%%%%%% Word processor output (Word, WordPerfect, RTF, HTML) is not supported under WinVista x64. This is a known issue and the replacement for the word processor library is in development. Share this post Link to post Share on other sites
Buzz 0 Report post Posted April 15, 2009 PDF - You need to permanently install the PDF printer driver.File / Printer Setup... / [install PDF Printer] You might also need to do this. http://www.whollygenes.com/forums201/index...ost&p=41699 %%%%%%%%%% Word processor output (Word, WordPerfect, RTF, HTML) is not supported under WinVista x64. This is a known issue and the replacement for the word processor library is in development. Thanks Jim, Adding a New Port worked! Buzz Share this post Link to post Share on other sites
