afinab 0 Report post Posted June 30, 2011 Since yesterday I have problems backing up my projects. I first thought it had to do with PathWiz, but it turns out that all my 4 projects have the same problem. It seems that when backing up to an empty folder, the backup goes OK, but if another backup is already there I get a file write error (message: unable to srite file: this happens if backingup a protected zipfile or if the disk is full) If I try to reopen the program after it closes I get File access denied and a reference to a sessionkeeper.dbf in C\Documents and settings\user\localsettings\temp\TMG(several numbers) If I cancel and then reopen, it usually works ok, except that all accents have disappeared. I uninstalled and reinstalled TMG, but nothing changed Is it possible that this has to do with a Microsoft .NET update, that happened yesterday? THanks for any ideas, Afina Share this post Link to post Share on other sites
afinab 0 Report post Posted June 30, 2011 I just found out that not only the backups are messed up, but also the reporting ability. I just did a List of events, and the output options rearranged of their own accord. I put the same output columns in 3 times, and I got 3 different results (this was a tab-delimited txt list) It seems that the program is seriously messed up. I have reinstalled, but that did not make a difference. Please HELP!! Afina Share this post Link to post Share on other sites
Helmut Leininger 0 Report post Posted July 1, 2011 I just found out that not only the backups are messed up, but also the reporting ability. I just did a List of events, and the output options rearranged of their own accord. I put the same output columns in 3 times, and I got 3 different results (this was a tab-delimited txt list) It seems that the program is seriously messed up. I have reinstalled, but that did not make a difference. Please HELP!! Afina Hi Afina, I have no prove. But usually, when something goes wrong in various different manners asa you describe, in the most cases the reasons are access problems, such as - running out of temporary space (how much free space do you have on your disks?) - hardware problems (probklems also with other applications than TMG)? - Virus scanner that locks a folder/file (try to switch off the AntiVirus before you make an attempt to backup/create reports) This is based on more than 3 decades experience in working with computers. But I also know, that there may be a number of other reasons, too. Regards and good luck Helmut Share this post Link to post Share on other sites
Rob Roy 0 Report post Posted July 1, 2011 I was having the same issue. Dorothy at WhollyGenes suggested removing external exhibits from the backup, and this worked. However, I was having issues with other programs as well. Backed everything up, reformated the hard drive, and did a full reinstall of the OS and all software. Issues have all gone away. I liken PCs to ships. Every now and then you have to scrape the barnacles off. Share this post Link to post Share on other sites
afinab 0 Report post Posted July 1, 2011 Thanks Helmut I have plenty of space, and as far as I can tell I have no problems with other applications. I did not change anything in my virus scanner, so why should it suddenly lock folders that weren't before? Afina Share this post Link to post Share on other sites
afinab 0 Report post Posted July 1, 2011 I was having the same issue. Dorothy at WhollyGenes suggested removing external exhibits from the backup, and this worked. However, I was having issues with other programs as well. Backed everything up, reformated the hard drive, and did a full reinstall of the OS and all software. Issues have all gone away. I liken PCs to ships. Every now and then you have to scrape the barnacles off. I don't back up external exhibits, so that cannot be the issue. Reformatting is not something I look forward to :-( Afina Share this post Link to post Share on other sites
Virginia Blakelock 0 Report post Posted July 1, 2011 Afina - If you think this might be related to a Windows update or some other event, check to see if you have a System Restore point just before the problems began. Virginia Share this post Link to post Share on other sites
afinab 0 Report post Posted July 2, 2011 Afina - If you think this might be related to a Windows update or some other event, check to see if you have a System Restore point just before the problems began. Virginia Tried system restore, but couldn't restore. So something must have changed drastically. :-( Afina Share this post Link to post Share on other sites
