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Family and Tree tab changes from version 7?


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#1 Robert Jacobs

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Posted 27 December 2011 - 07:44 PM

I have my project explorer set to "Link project explorer to other windows." The details view is set to the person tab. I click on a person in the3 project explorer and get that person's detail view (name, parents, tags, etc.). Now I select the "Tree" tab. One of the selected person's parents is displayed as the beginning (leftmost) person in the tree. If I click on the "Family tab" while a person tab is displayed I get the parents' family.

I have VFI'd, reindexed and optimized and the same thing happens. Version 7 did not behave this way and I do not think that version 8 ought to.

Further discovery: if I reach a person view from other than the project explorer (e.g., double clicking a person's name in a tag), the family and tree views seem to work correctly.


Robert

Edited by Robert Jacobs, 27 December 2011 - 08:00 PM.


#2 Jim Byram

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Posted 28 December 2011 - 01:07 AM

There is no difference between TMG7 and TMG8 in regard to the screens that you describe.

In addition, I do not see what you describe. When I select a person on the PE and then change from the Person view to the Family or Tree views, the person selected in the PE is the focus person on the Family and Tree views.

It has always been the case that the person selected on the Family or Tree views will be the focus person when you change to the Person view.

Bottom line... I can't replicate what you describe as far as I understand it.

#3 Robert Jacobs

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Posted 28 December 2011 - 07:56 AM

There is no difference between TMG7 and TMG8 in regard to the screens that you describe.

In addition, I do not see what you describe. When I select a person on the PE and then change from the Person view to the Family or Tree views, the person selected in the PE is the focus person on the Family and Tree views.

It has always been the case that the person selected on the Family or Tree views will be the focus person when you change to the Person view.

Bottom line... I can't replicate what you describe as far as I understand it.


Dear Jim,

Wow. I didn't expect that. Here are my settings and steps:

1. Project Explorer sort set to "Surname, Given Name, Birth Date." "Link Project Explorer to other windows" is checked; nothing else on that right-click menu is selected.
2. Details view open, person tag selected
3. One click on the name of any person in the PE who has two parents. The person appears in the person view.
4. Without intervening clicks, click on the "Tree" tab.

Voila! -- or at least I hope so, because if you are still getting the original focus person then there may be some deep damnation in my data. I can do this again and again.

Robert

Edited by Robert Jacobs, 28 December 2011 - 07:58 AM.


#4 Jim Byram

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Posted 28 December 2011 - 08:11 AM

"2. Details view open, person tag selected"

What does "person tag selected" mean?

#5 Virginia Blakelock

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Posted 28 December 2011 - 08:15 AM

Robert -

I just ran 2 people in the Sample project through this sequence and it worked as expected. See the video here.

Are you doing something different or is this specific to your project?

Virginia
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#6 Robert Jacobs

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Posted 28 December 2011 - 08:49 AM

"2. Details view open, person tag selected"

What does "person tag selected" mean?


Sorry, Jim. I meant "person tab."

Virginia, it looked as though you had the focus on Frank Alexander to begin with. If you have a moment, try selecting some different person in the PE (from the one who has the original focus) and then click the "tree" tab directly. I've just tried this in the sample project and the error occurs. The focus always seems to move to the mother of the person who was originally selected. That is, it's neither alphabetical nor in ID number order.

If you can tell me how you are making those wonderful little videos I can probably put together a demonstration.

Thanks, Jim & Virginia.

#7 Virginia Blakelock

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Posted 28 December 2011 - 09:10 AM

Robert -

I see the same thing when I select someone in the PE and go to Tree or any other tab.

I use Jing for these short videos (5-minute limit). With Jing Free you can post the videos to their site. My tutorials in the VCF forum are Jings.

Virginia
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#8 Robert Jacobs

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Posted 28 December 2011 - 09:33 AM

Robert -

I see the same thing when I select someone in the PE and go to Tree or any other tab.

I use Jing for these short videos (5-minute limit). With Jing Free you can post the videos to their site. My tutorials in the VCF forum are Jings.

Virginia


Dear Virginia,

Thanks so much. I assume that this is something that WG will want to repair, although it doesn't seem to be a very grievous problem. Now that you've seen the same thing I think I'll forgo Jing, at least for the moment. :)

I'm especially relieved that there's no problem with my data -- and, for that matter, that I haven't been hallucinating.

All good wishes.

Robert

#9 Virginia Blakelock

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Posted 28 December 2011 - 09:54 AM

Robert -

No! No! No! <g> I meant I see the same expected normal behaviour when switching directly from the PE! Sorry about that. When I read my words quoted back it sounded just like you interpreted it.

Nope - it works normally and as expected for me, no matter how you select people.

Virginia
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#10 Paul Lawrence

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Posted 28 December 2011 - 10:07 AM

Robert -

No! No! No! <g> I meant I see the same expected normal behaviour when switching directly from the PE! Sorry about that. When I read my words quoted back it sounded just like you interpreted it.

Nope - it works normally and as expected for me, no matter how you select people.

Virginia


I agree with Virginia...it is working as expected for me also...I tried it with and without the PE linked to the other windows
Paul E. Lawrence
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#11 Michael Hannah

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Posted 28 December 2011 - 10:39 AM

Sorry, Robert,
I have also tried to reproduce your problem and cannot. I have tried every change to the layout and the Preferences I could think of and cannot find any settings that cause the problem you are seeing. You might consider re-downloading and re-installing TMG over the top of your current version in the same location. I can't think of anything else to try.
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#12 Robert Jacobs

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Posted 28 December 2011 - 10:41 AM

Robert -

No! No! No! <g> I meant I see the same expected normal behaviour when switching directly from the PE! Sorry about that. When I read my words quoted back it sounded just like you interpreted it.

Nope - it works normally and as expected for me, no matter how you select people.

Virginia


I agree with Virginia...it is working as expected for me also...I tried it with and without the PE linked to the other windows



Dear Paul & Virginia,


Thanks so much. As the problem is occurring in both my project and the sample project I have decided to try a reinstall as a first line of defense. If that doesn't work I may have to ship the whole shebang to Support -- I think there may be a problem with my Project Explorer as well; VFI and reindexing don't seem to make any changes.

To be continued, alas . . .

Robert

#13 vabopi

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Posted 28 December 2011 - 11:16 AM

I have to say that using TMG 7, I frequently experience the problem described by Robert Jacobs.
However since this is a minor nuisance without consequence to my database, I have never reported it. I cannot replicate it when I want, it just happens randomly (I think...) and I have never looked for a cause-effect relation.

Anyway, it is irritating sometimes ...

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#14 Joanne Skelton

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Posted 28 December 2011 - 11:56 AM

I seldom use the Project Explorer, so tried it today and found that it worked for me like Robert described.

I linked the Project Explorer to other windows and then selected a person. The details window person tab changed to that person. Then when I clicked the family tab, the focus person was the first person's mother and the tree tab was that same mother, then the person tab was also that mother. As soon as I had clicked the family tab the selected person on the Project Explorer became that new person.
Then when I clicked the family tab again, the grandmother became the focus person, and it continued until no more mothers were available.

Joanne Skelton

#15 Virginia Blakelock

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Posted 28 December 2011 - 12:02 PM

Joanne -

Thank you for that help! Now we have to figure out what you and Robert have in common. Operating system - WinXP, Win7, Vista?

Virginia
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#16 Joanne Skelton

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Posted 28 December 2011 - 12:09 PM

Joanne -

Thank you for that help! Now we have to figure out what you and Robert have in common. Operating system - WinXP, Win7, Vista?

Virginia


I am using Win7 Home Premium.

Joanne

#17 Virginia Blakelock

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Posted 28 December 2011 - 12:28 PM

If you unlink the PE on that rightclick menu and instead use 'Change Focus to this Person' on that same menu, do you still see the same problem with the tabs?

Virginia
Win7 Professional x64

#18 Paul Lawrence

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Posted 28 December 2011 - 12:38 PM

Joanne -

Thank you for that help! Now we have to figure out what you and Robert have in common. Operating system - WinXP, Win7, Vista?

Virginia


I am using Win7 Home Premium.

Joanne


I think I have figured out what is happening...Starting with the PE unlink and an individual in the Person View, select the Mother of that person (don't double click to change to her, just make her the selected individual)...Link the PE to other windows...select and individual in the PE, change to the Tree view...the previously select mother is the focus because she was the last individual selected. When you selected and individual from the PE and that person appears in the Detail view there is no individual in the view selected therefore when you change to Tree or Family view it uses the last selected individual which in this case was the mother of the previous focus person.

After selecting a person in the PE click on the focus person of the Detail view and then change to Tree or Family view and it will work right.

I don't think this is a bug, but is working as designed....
Paul E. Lawrence
WIN XP Pro SP3

#19 Joanne Skelton

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Posted 28 December 2011 - 12:43 PM

If you unlink the PE on that rightclick menu and instead use 'Change Focus to this Person' on that same menu, do you still see the same problem with the tabs?

Virginia


Yes, the same problems occur.

Joanne

#20 Virginia Blakelock

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Posted 28 December 2011 - 01:02 PM

What do you have checked now in Preferences / Project Explorer? Try 'Display ID Numbers' Only.

Virginia
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