Dobie1950 0 Report post Posted January 5, 2012 I purchased Family Tree SuperTools software in May of 2011. I had to do a system recovery on my computer and will need to reinstall supertools and gen bridge. I have contact the company via e-mail and asked for another link so I can reinstall the software I purchased earlier. I have heard nothing. I called and left a message to be contacted by phone and I heard nothing. So I decided to just buy the product again and guess what, I get errors on the link page for purchasing. I have looked for other places that could possibly sell "supertools" and they all lead back to Wholly Genes. Is this software still available. I really liked it because it allowed me to make changes manually. Please help!! January is my "I'm couped up so this get things done" month. Share this post Link to post Share on other sites
Jim Byram 0 Report post Posted January 5, 2012 Support is still very busy with the TMG8 release. Give them a chance and they should respond. Share this post Link to post Share on other sites
Virginia Blakelock 0 Report post Posted January 7, 2012 Dobie - If you wanted to work on charts sooner, maybe you could download the 30-day v8 trial version and use VCF - same as FTST. Nice to hear that you like FTST. Have you checked out the VCF forum for chart ideas? Virginia Share this post Link to post Share on other sites