mburnell 0 Report post Posted January 21, 2012 When I select a PDF report, TMG8 hangs. Is there a known issue here or does anyone have a suggestion? Word reports work just fine. Share this post Link to post Share on other sites
Tony Hall 0 Report post Posted January 22, 2012 I've just suffered from this problem too, but solved it. I'm running TMG8.01 on Windows 7 64-bit. In Devices and Printers, Wholly Genes PDF Writer v4, right-click Printer Properties, Ports tab, check that it's assigned to the nul: tab. If not, unselect the incorrect port and select the nul: port instead (seems to require right-clicks on the check box); this change may first require General tab, click Change properties (I'm running a non-admin account). Share this post Link to post Share on other sites
mburnell 0 Report post Posted January 24, 2012 Thanks Tony. When I look, the only Wholly Genes PDF Writer I have is v3 and it doesn't appear to be installed correctly as NO port is assigned to it and there's no way to change that. I've got an email out to support, so that may help. Thanks again for trying. Share this post Link to post Share on other sites
Virginia Blakelock 0 Report post Posted January 24, 2012 Try installing it from File > Printer Setup > Install PDF Printer. Virginia Share this post Link to post Share on other sites