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I've just suffered from this problem too, but solved it. I'm running TMG8.01 on Windows 7 64-bit. In Devices and Printers, Wholly Genes PDF Writer v4, right-click Printer Properties, Ports tab, check that it's assigned to the nul: tab. If not, unselect the incorrect port and select the nul: port instead (seems to require right-clicks on the check box); this change may first require General tab, click Change properties (I'm running a non-admin account).

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Thanks Tony. When I look, the only Wholly Genes PDF Writer I have is v3 and it doesn't appear to be installed correctly as NO port is assigned to it and there's no way to change that. I've got an email out to support, so that may help.


Thanks again for trying.

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