dlpaine 0 Report post Posted March 6, 2012 Last night when attempting to upgrade from Master Genealogist 8.01 to 8.02 the upgrade failed with a message about not having rights to write to a log file. This made my existing version of Master Genealogist inaccessible. I then uninstalled Master Genealogist and reinstalled 8.01 and successfully ran it. Today I then uninstalled version 8.01 and attempted to install the 8.02 demo from the Wholly Genes website. The demo seemed to hang during installation (at the point before asking whether to install for my account or for all users). I canceled that and again reinstalled version 8.01 successfully. So currently things are ok with 8.01, but I cannot successfully install version 8.02. Share this post Link to post Share on other sites
Jim Byram 0 Report post Posted March 6, 2012 Follow my procedure in this post... http://www.whollygen...indpost&p=58512 Share this post Link to post Share on other sites
dlpaine 0 Report post Posted March 7, 2012 Thank you, Jim. Your procedure worked for me. 8.02 is now running on my system. Share this post Link to post Share on other sites