Update crashed, re-install doesn't work

[baker13 0]

Received update notification. Update stalled. When I cancelled the installation, my previous installation was also gone. Followed Jim's directions for reinstalling, and still the installation stalls. Am running XP under Parallels. Had no problem with the initial installation of 8.0 in December.

 

What am I doing wrong?

 

Thanks, Deb

[baker13 0]

Ok. I got it figured out. I had to open IE in Windows to download the installer file. Once downloaded, it ran without a hitch.