dawnb 0 Report post Posted October 17, 2013 I have been using TMG for a very long time, but on my new Windows 8 x64 laptop, TMG often "loses" my serial number, and reverts to a trial version. The trial version has limited functionality, including inability to use F2. When I look at Help>About it says "Expired trial version", but shows all my purchase information, including product serial number. How can I fix this for good so I don't have to keep re-inputting my TMG serial number every few days? Thanks, Dawn Share this post Link to post Share on other sites
Jim Byram 0 Report post Posted October 18, 2013 http://www.whollygenes.com/forums201/index.php?showtopic=15310 Share this post Link to post Share on other sites
dawnb 0 Report post Posted October 18, 2013 Thanks for the link, Jim. I missed it because it was a fix listed under TMG v8. It looks like username, e-mail and serial number info for TMG version 7.04 is stored in several registry keys, including VirtualStore. I've tried the "Run as Administrator" once fix first, and if that doesn't resolve it, I will delete the registry keys mentioned in the linked post. Thanks again, Dawn Share this post Link to post Share on other sites