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mmeadows30

Ahnentafel generation is crashing TMG v7

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Running on Windows 7 with TMG v7. Ahnentafel generation is generating lots of pop up errors, failing to generate reports in pdf or rtf and eventually locking up or crashing the Application. Is this something easily explained or resolved or do I need to provide all the gory details? Is it better if I just upgrade to v8?

 

thanks very much for your help.

Martin Meadows

 

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Martin -

 

Is your computer 64-bit? If so, TMG v7 will not be able to send reports to a word processor. TMG v8 has a new report writer that fixes this problem. You can download the free trial version and try it out.

 

Note you can run both v7 and v8 on the same computer. They are independent of each other.

 

Virginia

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Martin -

 

Are you getting an error message? Did you install to the default locations?

 

If you had a copy of v8 on your computer before - like the public beta - it may find a vestige from that and balk on installing again. Let us know if that is the case; there is a workaround.

 

Virginia

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