mmeadows30 0 Report post Posted November 24, 2013 Running on Windows 7 with TMG v7. Ahnentafel generation is generating lots of pop up errors, failing to generate reports in pdf or rtf and eventually locking up or crashing the Application. Is this something easily explained or resolved or do I need to provide all the gory details? Is it better if I just upgrade to v8? thanks very much for your help. Martin Meadows Share this post Link to post Share on other sites
Virginia Blakelock 0 Report post Posted November 24, 2013 Martin - Is your computer 64-bit? If so, TMG v7 will not be able to send reports to a word processor. TMG v8 has a new report writer that fixes this problem. You can download the free trial version and try it out. Note you can run both v7 and v8 on the same computer. They are independent of each other. Virginia Share this post Link to post Share on other sites
mmeadows30 0 Report post Posted November 24, 2013 yes, 64 bit Virginia. Thanks, I'll try out v8. Thought I successfully had used v7 for Ahnentafel reports in the past. Guess not :-). Share this post Link to post Share on other sites
mmeadows30 0 Report post Posted November 24, 2013 Oops. Trying to load v8 ... it crashes. Share this post Link to post Share on other sites
Virginia Blakelock 0 Report post Posted November 24, 2013 Martin - Are you getting an error message? Did you install to the default locations? If you had a copy of v8 on your computer before - like the public beta - it may find a vestige from that and balk on installing again. Let us know if that is the case; there is a workaround. Virginia Share this post Link to post Share on other sites
mmeadows30 0 Report post Posted November 25, 2013 I took another shot at the installation and it ran to completion. Was able to generate the report. Thank you Virginia! Share this post Link to post Share on other sites