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Focus Groups missing spouses

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#1 Diane Hosler

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Posted 02 February 2014 - 10:44 AM

Is there a solution focus groups in TMG 8 on Windows 7 missing spouses when the option box is checked?

#2 Michael Hannah

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Posted 02 February 2014 - 10:57 AM

Hi Diane,


Not sure what your question is?  Are you saying that a Focus Group you created doesn't have some spouses in it when you expect them to be there?  What actions did you take to add them to the Focus Group?

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#3 Virginia Blakelock

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Posted 02 February 2014 - 11:12 AM

Diane -


You may have run into a common error when setting up a Focus Group.  Note that any selection you make in the Focus Group - like Add Spouses - will only affect people in the focus group who are selected/highlighted at the time.


So, before clicking on Add Spouses, use 'Select All' to highlight everyone - if it is your wish to add spouses to everyone.


There is a video here that shows the sequence.


1 - I added Frank Alexander. He is highlighted( yellow).

2 - He is still highlighted.  I added his descendents.

3 - I wanted all the spouses.  I highlighted the entire group and added the spouses.


If that is not the problem, let us know.



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