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Tracy

TMG 7.04 Silver printer error when open citation for individual

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If I select the individual person in TMG 7.04, then click on their name, then click on the citation, I receive a popup screen with the label "OpenCurPrinter: Canon MP990 series printer, port: Ne02:, driver: wins......" (this is my printer) Inside the popup box it says "error initializing printer." When I click OK a new popup box appears with the label "CreateOneFont(b)" and the statement "error creating font." When I click ok the same box appears three times. Once they are all closed I can proceed normally. I have never printed from this program and have been using it for some time.

 

Thanks in advance for any suggestions.

Tracy

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Tracy -

 

This problem was reported earlier this year on the TMG mailing list, and if you Google for the error message you will find incidents of it in other programs. I would check the Start / Devices and Printers, rightclick on that printer icon and then Troubleshoot - if you have that option. It would not hurt to update your printer driver if need be. Let us know if you find a resolution.

 

Virginia

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