Jump to content
Sign in to follow this  
Shane MacClure

Trouble unlocking version 9

Recommended Posts

Hi,

I'm having trouble unlocking my new version of TMG (the Gold v9 CD) which I bought last fall from Wholly Genes and am just getting around to loading on my computer now.

The basic problem is that I am getting an error message telling me that the unlock information is incorrect. But it's the code which was sent with the CD

 

Any suggestions?

Thanks,

Shane MacClure
Souris, PEI Canada

Share this post


Link to post
Share on other sites

Having the same problem. Purchased an online copy last August, received an unlock code. It worked at first, but now it tells me the trial period is over and to put in the unlock code(which I already did). When I do it says it is invalid...

Share this post


Link to post
Share on other sites

The usual reasons for an unlock code to be rejected are:

  • The code for a different version of TMG.
  • It is entered manually instead of by cutting and pasting and there is an error in entering it.
  • The email address or name is entered is not the one used when the code was provided.

Could any of these apply?

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×