"Unlock" doesn't stay unlocked - Windows 8.1

[RuthAppleby 0]

I have TMG 9.05.0000 and am running it on Windows 7 and Windows 8.1. Each time I start the program in Win 8.1 I have to unlock the full version by completing the details including the Serial Number.

 

Does anyone else have this problem, or any suggestions of what to do? I also run it on Windows 7 on two other machines with no difficulty. I wondered whether the backups created using different versions of Windows could be the cause.

[Jim Byram 0]

Windows 8+ periodically removes the registration information.

 

Start TMG once by right-clicking on the shortcut and selecting 'Run as administrator'.

 

Enter your registration information and click [OK] and exit TMG. Now you can run TMG normally.

 

This stores the registration information where Windows 8+ doesn't remove it.

[RuthAppleby 0]

Thanks Jim. I'll give it a try.

[RuthAppleby 0]

It worked! Thanks Jim.