Jump to content


Photo

Need to reinstall V9 Gold edition

reinstall install error update fail

  • Please log in to reply
3 replies to this topic

#1 anitatally

anitatally
  • Members
  • 5 posts

Posted 08 June 2015 - 01:32 PM

HELP!  I tried to install the updated and there was an error, and now I cannot open it - I tried to repair it, and I inadvertently uninstalled the program. Can anyone help?  I have my email confirmation for the purchase when I upgraded from V8 to V9, and I have the unlock code. 



#2 Jim Byram

Jim Byram
  • Moderators
  • 7,389 posts
  • Gender:Male
  • Location:Framingham, MA

Posted 08 June 2015 - 01:56 PM

Download the full installer from this pinned topic.

http://www.whollygen...nal-installers/

Install the program. If there are any errors when you run the program, run the installer again and select [Repair].



#3 Paulineb

Paulineb
  • Members
  • 2 posts

Posted 11 June 2015 - 03:06 PM

I followed Jim's how to manually fix for the Wholly Genes OPDF Writer v4.  It did not work and now it must have changed the registry becaused when I tried to print all I saw was the focus person with all the details gone!  Did I change the registry?  Not savvy enough to do that but thought the process was outlined enough that I could do it.  

Using TMGv9.05, Win 7 64 bit.  Now I can't uninstall the program as it says I need to verifvy...

 

Help 



#4 Jim Byram

Jim Byram
  • Moderators
  • 7,389 posts
  • Gender:Male
  • Location:Framingham, MA

Posted 11 June 2015 - 04:21 PM

What article?

 

I have an article on fixing the PDF Writer v3 for TMG7 but that has nothing to do with TMG9 and the PDF Writer v4.

 

And why are you posting in this topic which has nothing to do with your issue?







Also tagged with one or more of these keywords: reinstall, install error, update fail

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users