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TMG crashes when attempting to load.


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#21 anitatally

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Posted 09 May 2016 - 05:38 AM

I woke up to this problem - and I have a new twist. I followed all the instructions to write the exception, BUT when I browsed to the v9 exe file, I could not find it - instead I found v8, which I replaced with v9 many months ago, but there was no exe file in the v8 folder. I went back to my TMG program to assure myself that I DO have v9 (9.05). Can someone help?

Anita Tally



#22 anitatally

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Posted 09 May 2016 - 06:03 AM

A follow-up - I have v9 installed on my laptop as well as my desktop. The problem with the missing v9 folder is on my laptop. I did the fix on my desktop just now, and it worked like a charm! Thanks! Still need help figuring out where the heck my v9 went on my laptop. :/

 

Anita Tally


Edited by anitatally, 09 May 2016 - 06:04 AM.


#23 Sallyrackham

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Posted 30 May 2016 - 03:21 AM

 Thank you all so much for this. I followed the instructions (with some trepidation!) and it now opens without a hitch. I had planned to call in my support people but this was altogether better.

Thanks again. Not even very difficult when you are told what to do!






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