George E. Tabb Jr. 0 Report post Posted May 22, 2016 I am a long time user of TMG v9 and I am having a problem with the restore function. I get the following message upon trying to restore one of my data files: "Someone else is using the selected project and it is not possible to restore it." How do I resolve this issue? Thanks very much for any help you can give me on this. George E. Tabb, Jr. getabb@comcast.net Share this post Link to post Share on other sites
Jim Byram 0 Report post Posted May 22, 2016 Try rebooting your system and doing the restore from the Welcome screen immediately after starting TMG. Share this post Link to post Share on other sites
George E. Tabb Jr. 0 Report post Posted May 22, 2016 Thanks so much but this approach did not work for me. Other ideas? Share this post Link to post Share on other sites
Jim Byram 0 Report post Posted May 22, 2016 Open the temp folder and delete everything that's in it. (Some things might not delete and will need to be skipped.) C:\Users\your user account name\AppData\Local\Temp Then try the TMG restore. Share this post Link to post Share on other sites
George E. Tabb Jr. 0 Report post Posted May 22, 2016 Thanks but this didn't work either. Other ideas? Share this post Link to post Share on other sites
Jim Byram 0 Report post Posted May 23, 2016 Copy the backup file to your desktop and try the restore from that location. Share this post Link to post Share on other sites
