TMG 9.05 error with relationship report
Posted 03 December 2017 - 05:55 PM
Any help would be appreciated.
Posted 04 December 2017 - 06:42 AM
Reset the report to default and try again. The exact error message always helps to evaluate these things.
Posted 04 December 2017 - 06:45 PM
Here is the exact error:
Cannot create file
Posted 04 December 2017 - 06:47 PM
Unknown member ROPROTECTIONMAN
Posted 07 December 2017 - 09:34 AM
The usual reason for the error that you showed is some external application interfering with TMG. Candidates would include antivirus apps such as McAfee or AVG or other anti-malware apps or a syncing or backup application that is accessing the TMG program or data.
Posted 07 December 2017 - 07:42 PM
I temporarily shut off my anti virus to run the report and it works perfectly. 😎
I appreciate the help!
Posted 08 December 2017 - 07:43 AM
You need to exclude the TMG process (the program file) in your anti-virus application. That will prevent the issue from occurring. What you want to excude is...
"C:\Program Files (x86)\The Master Genealogist v9\tmg9.exe"
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users