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johnbuckjr

Every time I reboot my computer I have to reenter my Serial Number

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Should I have to reenter my Serial Number, Name and E-mail Address and the location of where I purchased TMG9 every time I reboot my computer? I use a Dell desktop with Windows 10.

 

Is there some way for me to avoid having to do that.... ?

 

It really isn't a big deal (like my complaint earlier this month of being unable to print out Group Sheets with images) it's just annoying. <g>

 

John

 

John Buck, Jr.

Cleveland Heights, Ohio

Edited by johnbuckjr

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You need to enter your registration information both as standard user and as administrator.

 

To enter the information as administrator, right-click on the TMG shortcut and select 'Run as administrator'. After, unlocking, exit TMG.

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I just rebooted my computer to make sure I didn't have to re-enter my S/N like a do every week when I cross a Sunday. I can open TMG 9.05 a hundred times or not at all but come Monday I have to unlock it again. Rebooting does not affect me.

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You need to unlock TMG both as a standard user and as an administrator.

1) Unlock TMG running normally.

2) Unlock by right-clicking on the TMG shortcut and selecting 'Run as administrator'. Exit TMG once you have unlocked.

 

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