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mbudd50

TMG 9.05 bombs with Windows 11

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I just upgraded from Windows 10 to Windows 11. After the upgrade TMG 9.05 runs fine, but without any warning it crashes. The Windows event log says this:
Faulting application name: tmg9.exe, version: 9.5.0.0, time stamp: 0x47139f24
Faulting module name: VFP9R.DLL, version: 9.0.0.7423, time stamp: 0x49a31c32
Exception code: 0xc000041d
Fault offset: 0x0010ccab
Faulting process id: 0x0x10A4
Faulting application start time: 0x0x1DAF5A91F64CEAC
Faulting application path: C:\Program Files (x86)\The Master Genealogist v9\tmg9.exe
Faulting module path: C:\Program Files (x86)\The Master Genealogist v9\VFP9R.DLL
Report Id: 22de3a30-5d51-40a3-9f02-73d348da4cd6
Faulting package full name: 
Faulting package-relative application ID: 

 

So I tried uninstalling and reinstalling TMG9.05 and it still does this. 

Anyone else have this problem and know what to do?

Marvin Budd

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Since VFP9R.DLL  seems to be the problem, I'd go one step further.

Uninstall TMG.

Delete the TMG program folder ("C:\Program Files (x86)\The Master Genealogist v9").

Then reinstall TMG and see if that resolved the problem.

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Jim Byram, thank you for this suggestion. I had Second Site, and TMG Utility also installed. So I uninstalled all of them, deleted the folder you referenced (there were no others), and rebooted. Then I installed 9.05 again and let it run a while. But it automatically failed again.

Faulting application name: tmg9.exe, version: 9.5.0.0, time stamp: 0x47139f24
Faulting module name: VFP9R.DLL, version: 9.0.0.7423, time stamp: 0x49a31c32
Exception code: 0xc0000005
Fault offset: 0x0010ccab
Faulting process id: 0x0x13E0
Faulting application start time: 0x0x1DAFAF460B1CC0B
Faulting application path: C:\Program Files (x86)\The Master Genealogist v9\tmg9.exe
Faulting module path: C:\Program Files (x86)\The Master Genealogist v9\VFP9R.DLL
Report Id: 7f2f2982-95c4-4b99-b6d5-7f9dfde5f09f
Faulting package full name: 
Faulting package-relative application ID: 

I also have dumps and other information referenced in the event log.

So nice try, but it doesn't seem to help.

The only other errors in the log look legit:

Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress.
]

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0xc0000005 errors are timing errors and are not fixable by the user.

Other than the reinstall that you just did, I have no ideas.

The problem doesn't come from the Windows 11 installation per se (and I'm assuming that Windows 11 is fully updated). It's something else about your system.

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I'm using Ubuntu 22.04.4 LTS as my primary operating system with Oracle VirtualBox as a client running Windows 11 in the client. Do you know of any additional considerations this might require that may be causing this? It has not been a problem for the decade or more I've been using it.

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I have the same TMG version 9.05 problem with Windows 11 versions 23H & 24H.  But when I install TMG version 9.03 it runs on both PC's with no problems at all. 

Jim, Is there a way to get a download link for TMG version 9.04?

 

Thanks, TJ

Been using TMG since version 3

Edited by 2Bees

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2Bees,

Are you having the exact same issue where you get the "Exception code: 0xc0000005", or are you having some other issue with trying to use TMG 9.05?

I've been using TMG v9.05 under Win11 for about a year and I've had no trouble. That doesn't help you, of course, except that it indicates TMG v9.05 will run under Win11. As Jim Byram mentioned above, it's probably some rare characteristic of your instance of Win11.

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Jim,

Thanks, it's been downloaded

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