Terry Reigel 0 Report post Posted March 7 I got a call from a 90-YO lady that has installed on a new PC, and TMG opens as the UK version. I think that means she managed to use a UK installer. I had her download and install the US version, but it still opens as the UK version. So I had her uninstall and then install again with the US installer and it still opens as the UK version. Does that mean that the files that cause TMG to open as UK didn't get removed by the uninstall? How to get back to the US version?? Share this post Link to post Share on other sites
Jim Byram 0 Report post Posted March 10 This is what happens when the UK Edition is installed... There is only one TMG 9.05 executable. It's the same in both US and UK editions. The UK edition installer includes a special file of updates (install_uk905.dis) and a list of items to be updated (update.txt). The first time that a new installation is run, the UK personalizations are installed. This list is probably incomplete... 1) Some settings are added or updates in the program settings file (app.ini). The UK custom place style is added. Options / Program Options / Custom Styles The new project default is changed... Options / Program Options / New Project Defaults / Default country / United Kingdom 2) New projects are set to... Options / Current Project Options / Places / Default country / United Kingdom Options / Current Project Options / Other / Currency character / British pound or Euro (you can change to either) 3) Language is set to English (U.K.) (you can do this) File / Language / select English (U.K.) 4) The help file is changed (same file with UK spelling) 5) Some replacement data tables are added in C:\ProgramData\The Master Genealogist v9 ... with new event tags for the UK census years and other things 6) The spelling dictionary is changed 7) UK appropriate state/province abbreviations are added 8) UK appropriate timeline entries are added 9) The UK sample project is added. %%%%%%%%%% Proceed to the next reply... Share this post Link to post Share on other sites
Jim Byram 0 Report post Posted March 10 I think this is what needs to be done... Delete: "C:\Program Files (x86)\The Master Genealogist v9" Delete: "C:\ProgramData\The Master Genealogist v9" Delete: "C:\Users\(user account name)\AppData\Roaming\The Master Genealogist v9" Install the US edition from the installer. Unlock both ways (standard user and administrator). Restore the last backup. Other than restoring, the existing TMG user data folder should be fine. The project will need to be selected from the Welcome screen (or the File menu) to open. I think that will work but the last reply provides what is needed to debug the process. This is not an undertaking for a 90 year-old. Share this post Link to post Share on other sites
Terry Reigel 0 Report post Posted March 10 Thanks, Jim, I figured that we needed to delete the program files folder, but hadn't realized that the app.ini files had been modified. No, this is not an undertaking for a 90 year-old with limited computer skills and shaky hands, but that's what we have. I'll see if I can find a solution to that. Share this post Link to post Share on other sites
Terry Reigel 0 Report post Posted March 15 Granddaughter to the rescue! Her granddaughter has very good computer skills and could easily follow your directions, which fixed the issue. Thanks for your help. Share this post Link to post Share on other sites
Jim Byram 0 Report post Posted March 16 Glad that worked out. Share this post Link to post Share on other sites