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Barbara Grempler

Why does some information show on reports as "unknown"?

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Why does some information show on reports as "unknown"?

Applies to: TMG

 

Answer: Some narrative reports are generated that appear good until they are read through. Then names, date, places or additional data show as "unknown person," "unknown date," "unknown place," or "unknown data," although the user is certain that this data has been entered. For example, a marriage tag with both principals, a date, and a place might generate the following sentence in the report: "He and an unknown person were married on an unknown date at an unknown place." Since we know the data is present in the tag, the reason is usually that the Report Definition is set to accept only data of a certain minimum Surety Value. In the Report Definition, look for the Surety options, making sure that they are set "No Threshold" and "Include Blank Surety."

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