Posted 21 March 2005 - 03:52 AM
The initial splash screen comes up, the I get a "Fatal Error" message. It is a long message and I am reluctant to try to type all of it here. I have seen people include a "picture" of a message screen in their messages. How is that done? I would like to do so to ask for help in solving this problem.
Posted 21 March 2005 - 12:26 PM
Posted 22 March 2005 - 03:49 AM
You can make what's called a screenshot of the error message window. If you press ALT-PrtScn, MS Windows will put a copy of the current window on the clipboard. From there, you paste the image into a new JPG document using an image editor. Then attach the resulting file to a forum post. (See the "File Attachments" section of the post editor page)
When I went to do this the Fatal Error message did not come up. Instead, the program does load, but it takes literally about 5 minutes to do so (vs about 15 seconds normally). Once it is up it seems to operate normally, but I am afraid to use it in that condition.
I have reinstalled, twice, and refreshed the data base from the backup made on the desktop several times using a "Jump Drive" to transfer it. (also using different versions of the backup).
Any ideas as to why this should be happening?
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