Wholly Genes Newsletter
3 January 2005
Issue 2005, Number 1
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HAPPY NEW YEAR!
In this issue:
o TMG Version 6
o Trouble placing an order?
o Support email is temporarily backlogged
o Special Offers end January 31st
o Known Bugs
o PathWiz! Version 4 released
o TMG Workshops
o Member map enhancements
o TMG Companion Products
o Wholly Genes online chat
o How to reach us
o How to unsubscribe
=== TMG Version 6 ================================
TMG v6.0 is a hit and thousands of users are happily enjoying its great new features.
"TMG 6.0 I'm in Heaven! There are so many of
the new features I had been begging for that
I don't even know where to start."
Teresa in Alabama
"I will say right now that I *love* the new
columns that indicate whether an exhibit or a
task is attached to a Tag. That is wonderful!"
Elizabeth in Texas
"It was worth waiting on pins and needles for
this. It's AWESOME!"
Linda in Arizona
If you missed the previous newsletter, you can find a description and screen shots of the new features in TMG v6 here:
TMG v5 users can download and apply the v6 upgrade for $24.95. A CD-ROM is available for an additional $10.00, which includes the cost of shipping and handling. The CD-ROM also includes a free electronic copy of the "The Universal British Directory of Great Britain 1791," a $65 value.
To purchase the upgrade, please visit:
Then use the "Check for an update" feature on the TMG v5 Help menu in order to easily download and apply the update.
NOTE: If you purchased TMG v5 from a local dealer, then you may be able to obtain the v6 update from the same source.
Users who purchased an upgrade or full copy of TMG v5.x after 21 September 2004 will automatically receive a free update to TMG v6. Please allow 2 weeks for delivery of free upgrades. CD-ROM shipments have begun.
=== Trouble placing an order? =========================
To qualify for the TMG v6 upgrade price, you must enter your valid TMG v5 serial number on the order page. If you have had trouble with that process, then note the following advice.
1) Please don't try to enter the 32-digit number by hand. It is a long number and it is much too easy to make a mistake. Instead...
A) Find the original email that was sent to you with
the serial number for TMG v5. (The subject of that
message probably starts with "Serial number for
The Master Genealogist..."). Cut and paste the
serial number into the web store.
In TMG, access Help > Technical Support and then
click on "Trouble Report". The resulting document
will contain a copy of your serial number. Open
that document in a word processor and cut/paste
the serial number into the web store. (You can
then discard the document).
2) The processes described above are much more reliable, but if you insist on entering the serial number by hand then run TMG, access Help > About The Master Genealogist and transcribe the serial number on that screen into the web store, being sure to enter 32 digits. Note that "0" and "1" are numbers, not letters.
If necessary, please contact Technical Support at email@example.com (but please read the next section).
=== Support email is temporarily backlogged ===========
Due to the surprising number of people who are having difficulty entering their TMG v5 serial numbers in the web store, the technical support email is temporarily backlogged. We're working hard to respond to those messages in the order in which they were received, so please bear with us. We appreciate your patience and we hope to catch up soon.
=== Special Offers End January 31st ===================
Note that the announcement for the v6 upgrade included two special offers, both of which expire at the end of this month:
GenSmarts at HALF PRICE:
TMG v6 includes some powerful new features for
users who also own a copy of the popular research
advisor, GenSmarts. To help you take advantage
of these great new features, your TMG v6 upgrade
or full product order can now include a copy of
GenSmarts for just $10.97 more! That's more than
HALF OFF the suggested retail price of $24.95 for
But to take advantage of this very special price,
you must order TMG v6 and GenSmarts at the
_same_time_. Subsequent orders do not qualify for
the bundle discount.
For more information about how GenSmarts can help
your research, please visit:
Give the Gift of TMG at HALF PRICE:
Now you can make it easier to share data with other
researchers and introduce them to the power and
flexibility of The Master Genealogist v5 for
HALF OFF the regular retail price. For a limited
time, registered users of TMG v5 or v6 can purchase
additional copies of the program at a 50% discount!
What better way is there to help your fellow
researchers than to encourage them to upgrade to
TMG? At the same time, you'll make it easier on
yourself when exchanging data with them. At $39.50,
the price of TMG Gold Edition has never been lower.
A valid TMG v5 or v6 serial number is required.
Your serial number uniquely identifies you and must
not be shared with other researchers. Copies
purchased at this promotional price may not be
resold. Unlock codes for each additional copy will
be mailed to the purchaser. Gift recipients may
unlock the product with their own name and email
address. Quoted prices include a printed Users
Guide and CD-ROM but exclude shipping and handling.
To take advantage of this offer, please visit:
=== Known Bugs ========================================
There have been two notable issues raised by users in relation to TMG v6. These bugs and others that are brought to our attention will be fixed in the next release but, in the meantime, they have simple workarounds for those who use these features:
If you try to add or edit witnesses to certain
event types, you may get an error message
("FRMADDWITNESS2.MSETSORTROLE"). This only happens
with event types for which Principal and Witness
are the only roles. That is, it does not apply to
birth, baptism, marriage, death, burial, or any
other event type which has additional roles.
The simple solution for now is to add a custom role
to any other tag type for which you want to add
or edit witnesses. (Note that you don't have to USE
the custom role; it merely needs to be present in
the list in order to avoid the problem.)
For instance, access the Tag Type List, highlight
Census, and click on Edit. On the "Roles and
Sentences" tab, click on New and add another role
(e.g., "Child"). Now you can successfully add/edit
witnesses to Census events.
UK EDITION - CITATION MEMO AND REPOSITORY MEMO:
New projects that are created in TMG v6 UK Edition
will not include entries for the new Citation Memo
and Repository Memo source elements. You can easily
add them yourself, however, after which you can
refer to them from the source templates.
From the Tools menu, choose Source Elements and then
click on Add. Now enter "CM" (without quotes) as the
element name and select "Citation Memo" as the
element group. Click on OK and then add another for
"RM" in the Repository Memo group.
Note that this problem only applies to NEW projects
and not to those that were upgraded from TMG v5.
=== PathWiz! v4 has been released =====================
Bryan Wetton has announced an update to his exhibit utility, PathWiz! Version 4, which takes advantage of the new features in TMG v6 and adds a number of other new features.
A freeware version of PathWiz! is available from the link below. The full product is $AUD 20 (approximately $US 15) and is downloadable.
Following is the general product description:
The PathWiz! Version 4 program is an exhibit
management tool which allows you to access a
TMG Version 5 or 6 project database table (dbf)
containing paths to and information attached to
exhibits (graphical images and other files)
stored anywhere on your local PC. If you are
changing computer storage arrangements or sending
your backup (sqz) files to a chart printing
service, you may wish to consolidate all the
required image files into one folder.
In addition, the ability to directly edit the
Topic, Reference, Description and Caption fields
of a list of related exhibits (for example,
External Images attached to persons) from one
screen with the ability to see the actual
images, both internal and external, provided
they are available.
On the way a 'Comprehensive Exhibit Catalogue'
may be produced both internally and in MSWord --
effectively an inventory of all exhibits.
This is Bryan's announcement of the update:
Take control of your TMG exhibits!
Over the last months I have radically changed
the user interface of PathWiz! to a wizard style
and added some user requested features.
- Now runs on 800 X 600 screen.
- Ability to split MSWord reports into
- Inclusion of full Exhibit Description in
- Opens on previous project root folder
when selecting a new project.
- Includes details of Place and Citation
exhibits and all exhibits captions
- Works with TMG Version 5 and Version 6
I particularly like the split report facility --
MSWord apparently has a limit on how many images
can be shown in full (not place markers) where
a single document would have a large number of
The full retail version is available NOW at
Existing users of PathWiz! are being notified
separately of their upgrade location.
=== TMG Workshops in Phoenix are NOT full =======
In response to great demand, NGS has expanded the capacity of the TMG workshops at NGS' "Warm Up Your Research" conference in Phoenix, Arizona, on January 20th, 2005. Although NGS recently announced on its web site that two of the three workshops were full, they quickly reconsidered and moved the workshops to a larger room.
There will be three presentations of The Master Genealogist (Beginner, Intermediate, and Advanced; two hours each) by Bob Velke, president of Wholly Genes Software. The topics will be presented on a screen but you can bring your laptop to follow along. There is no cost for these TMG workshops beyond the conference registration fee.
The "Warm Up Your Research" conference is a three-day event with dozens of other presentations on a wide range of topics. Lectures are organized into tracks for State Research, Research Techniques, Technology, Research Basics, and Ethnic Research.
There will also be an exhibitor area, daily luncheons and a banquet. Speakers include Cyndi Howells; Thomas Jones, CG, CGL; Helen Leary, CG, CGL, FNGS, FASG; J. Mark Lowe, CG; and Elizabeth Shown Mills, CG, CGL, FNGS, FASG; among many others.
For more information, please visit:
=== Member Map Enhancements ===========================
The Member Map is a popular new feature of the Wholly Genes Community Forum. You can use it to see where TMG users are around the world or in your local area. You can plot your own pin on the map and optionally give contact information so that TMG users in your area can find you. It is a great way to get to know other TMG users or to organize a Users Group.
Now a couple of enhancements have made the Member Map even easier to use. A new option allows you to filter the pins so that only those for senior members and Users Group coordinators are visible. Also, when you point to a pin on the map with your mouse, it now displays the location of the user after his/her name.
The "location" in this case is whatever you typed into your forum profile. Click on "My Controls" near the top and then on "Edit Profile info" on the left to enter a location. If you want other users in your area to be able to contact you by email, then also click on "Email Settings" on the left and make sure that "Hide my email address from other members" is UNchecked.
Keep in mind that the Member Map is strictly voluntary and only reflects pins for users who have specifically chosen to use this feature.
To view or use the member map, please visit:
=== TMG Companion Products ============================
Don't miss these helpful products that are specifically designed for TMG users like you:
"Getting the Most Out of The Master Genealogist"
The popular book compiled by Lee Hoffman.
Video training tapes for TMG
Getting Started, Intermediate, or Advanced.
Web site construction tools for your TMG data.
The TMG companion program for Windows CE handheld users.
The TMG companion program for PalmOS users.
The research advisor that reads your TMG data directly.
An inexpensive chart printing service
For the full list of companion products, please visit the Wholly Genes Community forum (http://www.WhollyGenes.com/forums.htm) and click on "Companion Products."
=== Wholly Genes online chat ==========================
The next online chat with Wholly Genes will be Saturday, 15 January 2004, at 11 p.m. Eastern Time (8 p.m. Pacific). Don't miss this opportunity to "talk" online with Wholly Genes representatives, as well as with other TMG users around the world.
Remember that the Wholly Genes chat room is available to you at any time. Just go to http://www.WhollyGenes.com and click on Chat in the menu. When you see the security warning, click on <Grant this session> or <Grant always>. Then be patient because it could take 30 seconds or more (especially on a dial-up connection) to load the necessary chat tools. When prompted, simply enter a chat nickname and then click on Connect. That's all there is to it. We hope to see you there!
==== How to reach us ==================================
For tech support, please access the Wholly Genes Community message board at:
or write to:
Please be sure to note what version of the program you are using.
You can also reach us at:
Wholly Genes Software
5144 Flowertuft Court
Columbia, Maryland 21044
Wholly Genes Newsletter, 3 January 2005, Issue 2005-1
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