Bob Velke 0 Report post Posted February 15, 2006 ================================================== Wholly Genes Newsletter 12 February 2006 Issue 2006, Number 3 ================================================== You received this newsletter subscription by your own request. To unsubscribe, see the end of the newsletter. Please do not respond to this message. Its mailbox is for outgoing messages only. See "How to reach us" below. ================================================== In this issue: o NEW: Live Chat Support o Office Closed Tomorrow, February 13th o TMG Workshops o New Books in the Web Store o Online Data Entry Tutorial o TMG Companion Products o Wholly Genes online chat o How to reach us ==== NEW: Live Chat Support ======================= Wholly Genes Software is proud to announce the latest extension of its quality customer service: Live Chat Support. The main portal for technical support is still the support sections of our Wholly Genes Community Forum at http://www.WhollyGenes.com/forums.htm but sometimes you may have a quick question or one that just can't wait for a return message. Our support technicians are standing by to chat with you in real time! It's the best of both worlds: immediate and knowledgeable support without the expense of a phone call. The Wholly Genes web site, community forum, and web store include a new icon that will often say "Need Help? Click to chat with a LIVE support technician." When no technicians are available, the icon says, "Need help? Technicians are not available now but click to leave a message." The new chat system uses your browser and does not require any software to be installed on your computer. Technicians are generally available during regular business hours, Monday through Friday, 9am-5pm Eastern time. However, you might even find support available at odd hours, on weekends, or when the office is otherwise closed (e.g., for inclement weather). ==== Office Closed Tomorrow, February 13th ============ Speaking of inclement weather.....the Wholly Genes office will be closed tomorrow, 13 February 2006, because almost two feet of snow fell on us last night. It is sure to take a while for this community to dig our way out of it. ==== TMG Workshops ============================ We occasionally get inquiries from users who would like hands-on instruction on the use of The Master Genealogist. The following workshops are scheduled this year: TMG Workshop, North Texas TMG Users of the Dallas Genealogical Society, 25 February 2006. An all-day workshop with Bob Velke, President of Wholly Genes Software. For more information, see: http://www.dallasgenealogy.org/tmg/tmgseminar.pdf National Genealogical Society Conference in the States and GENTECH 2006, 7-10 June 2006 in Chicago, Illinois. Beginner, Intermediate, and Advanced hands-on workshops by Bob Velke. For more infomation, see: http://www.ngsgenealogy.org 2006 Genealogy Conference and Cruise, 11-18 November 2006 to the Mexican Riviera. Presentations for TMG users of all levels from Bob Velke and support technicians, including one-on-ones and hosted breakfasts. For more information, see: http://www.WhollyGenes.com/cruise.htm ==== New Books in the Web Store =================== Wholly Genes web site carries a variety of genealogy methodology books at 15% or more OFF the regular retail price that you would pay elsewhere. This month, you'll find these four additional titles: "The Genealogist's Address Book" by Elizabeth Petty Bentley - $42.40 (15% OFF) "The Researcher's Guide to American Genealogy, 3rd Edition" by Val Greenwood - $25.40 (15% OFF) "Reading Early American Handwriting" by Kip Sperry - $25.40 (15% OFF) "Kinship: It's All Relative" by Jackie Smith Arnold - $8.40 (15% OFF) Other popular titles include: "QuickSheet: Citing Online Historical Resources" by Elizabeth Shown Mills - just $4.50 (25% OFF). "Evidence! Citation & Analysis for the Family Historian" by Elizabeth Shown Mills - $13.95 (18% OFF). "Producing a Quality Family History" by Patricia Law Hatcher - $16.95 (15% OFF) "Becoming an Accredited Genealogist: Plus 100 Tips to Ensure Your Success" by Karen Clifford - $16.95 (15% OFF) "Professional Genealogy: A Manual for Researchers, Writers, Editors, Lecturers, and Librarians" edited by Elizabeth Shown Mills - $37.95 (16% OFF) For more information about each of these titles, please visit: http://www.WhollyGenes.com/books.htm ==== Online Data Entry Tutorial ===================== Experienced TMG user, Terry Reigel, supports a popular web site called "Terry's TMG Tips." Every TMG user should make use of its long list of informative articles and tutorials, including "Basic Concepts," "Flags - what are they?," "Sources - some source concepts in TMG," "Importing from another program," and many more. Now Terry has released a new article, "Data Entry - a Tutorial" which gives a straightforward description of the screens and fields involved in the data-entry process. It's a great article and all but the most experienced users may learn something from it. Please visit the "Terry's TMG Tips" web site at: http://tmg.reigelridge.com ==== TMG Companion Products ===================== Don't miss these companion products which were developed for TMG users like you: "Getting the Most Out of The Master Genealogist" The popular book compiled by Lee Hoffman. See http://www.WhollyGenes.com/gettingthemost.htm Video training for TMG on DVD Getting Started, Intermediate, Advanced, or Expert See http://www.WhollyGenes.com/videotapes.htm Second Site Web site construction tools for your TMG data. See http://www.WhollyGenes.com/secondsite.htm Latest version=1.9 Build 4 Pocket Genealogist The TMG companion program for Windows CE handheld users. See http://www.WhollyGenes.com/pocketgen.htm Latest version=2.96.8 GedStar PRO The TMG companion program for PalmOS users. See http://www.WhollyGenes.com/gedstarpro.htm Latest version=3.1 GenSmarts The research advisor that reads your TMG data directly. See http://www.WhollyGenes.com/gensmarts.htm Latest version=1.0.7.30. Chartform Delivery An inexpensive chart printing service See http://www.WhollyGenes.com/wallcharts.htm For the full list of companion products, please visit the Wholly Genes Community forum (http://www.WhollyGenes.com/ forums.htm) and click on "Companion Products." === Wholly Genes online chat ======================= The next online chat with Wholly Genes will be on Saturday, 11 March 2006, at 2pm EDT and again at 11pm Eastern Time. Don't miss this opportunity to "talk" online with Wholly Genes representatives, as well as with other TMG users around the world. Remember that the Wholly Genes chat room is available to you at any time. Just go to http://www.WhollyGenes.com and click on Chat in the menu. When you see the security warning, click on or . Then be patient because it could take 30 seconds or more (especially on a dial-up connection) to load the necessary chat tools. When prompted, simply enter a chat nickname and then click on Connect. That's all there is to it. We hope to see you there! ==== How to reach us ============================= For tech support, please access the Wholly Genes Community message board at: http://www.WhollyGenes.com/forums.htm or write to: support@whollygenes.com Please be sure to note what version of the program you are using. You can also reach us at: Wholly Genes Software 9110 Red Branch Road, Suite "O" Columbia, Maryland 21045 410-715-2260 410-379-5424 (fax) http://www.WhollyGenes.com Share this post Link to post Share on other sites