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daveh

TMG 4.x Installer Won't Start on Win XP Notebook

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I have been using TMG 4.0d on a Windows 98 computer since 2002.

 

I have now bought a new Windows XP (SP2) notebook and want to start using TMG on it. However, when I try to install from my original CD, the installer does not launch.

 

The symptom is that when I double-click setup.exe or when I run d\:setup.exe from the Run window, nothing happens, i.e. there is no evidence that I even tried to start it. I tried setting the setting the Compatibility mode property of setup.exe to "Windows 95". In this case, the "ghost" of the install dialogue appears to be opening, but it shuts down before it displays. I tried various combinations of the Display Settings from the Compatibility tab of Properties, but none of these accomplished anything.

 

Curiously, I can get the installer to start up on my older Windows XP (also SP2) desktop machine, but I have not installed it there, because it won't be so easy to lug around to libraries, etc. :-)

 

I am happy with this version of TMG and do not wish to upgrade at this time.

 

How can I get TMG 4.0d installed on my notebook?

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Well, that seemed like it might be a good way out. Unfortunately, the results were the same as launching from the disk.

 

Thanks for the suggestion.

 

Dave

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Well, that seemed like it might be a good way out. Unfortunately, the results were the same as launching from the disk.

 

Thanks for the suggestion.

 

Dave

Copy the entire tmgw folder onto a CD and then copy it back to the computer. You will then need to change the folder properties to remove the Read Only attribute on all sub folders and files.

 

You will then need to find ctl3d.dll on your Win98 computer and place a copy of that file in the new tmgw folder. This is a file that allows reports to be displayed to the screen. In Win98 this file was a part of the Windows System files but is no longer included in WinXP.

 

As Lee would say,

Hope this helps.

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Thank you for the additional advice.

 

I do have administrative privileges. It's my own box, so (for better or worse), I'm the only admin support that I have.

 

I copied the entire application from the old computer to the new. I also got the ctl3d.dll and rwwexp.dll files as well. However, when I try to startthe application, it behaves the same way as the installer did. I double-clicked every EXE file in every folder of the TMGW tree, and the only one that started was the visual chartform.

 

I have another (small) 16-bit application. When I tried to start it, I got the error message that it requires Windows 95. When I selected Windows 95 compatibilty mode in the executable's Properties, it started just fine, on both my XP boxes.

 

So it looks like the problem is some combination of this particular application (TMG) on this particular system. I guess I need to look at my system a little closer.

 

Again, thanks to everyone for their helpful suggestions.

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Thanks for the reminder.

 

Unsetting read-only seems to have done the trick, although it wasn't very straightforward.

 

I unset read-only at the TMGW folder level, and clicked okay to apply it to all subfolders and files. Following this, I double-clicked TMGMAINW.EXE, and the pop-up window (that I read about in other postings) appeared

"The Master Genealogist is incompatible with this version of Windows. For more information, contact Wholly Genes Software.

To run the program, click Continue. etc."

When I did click [Continue], the application shut down. I set Compatiblity Mode to Windows 95, but all further attempts to start it produced no results (here we go again, I thought).

 

So I rebooted. Then I sampled properties of several folders and files and found that the folders had been reset to read-only again but that the files had not. When I launched TMGMAINW.EXE and clicked [Continue] on the pop-up window, TMG started! It looks like the worst is over at this point.

 

Once again, many thanks to Barbara for the correct solution and to Virginia for persistance in making sure I really executed it.

 

Dave

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Once again, many thanks to Barbara for the correct solution and to Virginia for persistance in making sure I really executed it.

 

Dave

I'm glad to hear you finally got it up and running - with a good deal of persistance on your own part!

 

Virginia

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