Tag Entry Screen Error

[Vera Nagel 0]

Update!

 

Sean just reported to me:

 

[snap]

I bit the bullet and re-installed WINDOWS which seems to have done the trick.

Everything appears to be working....for now anyway!

[snap]

 

So as I said earlier..... it's NOT a hardware issue.

[Vera Nagel 0]

2nd Update!

 

Another user just reported a possible workaround which seemed to have worked for her.

 

[snap]

I just checked again and after I pasted info in the Memo section of a Marriage and then tried to add a date again and was able to enter the date with NO Exhibit log popping up.

I have no idea if pasting a lot of data in the memo, triggered the fix.

[snap]

 

Is anybody also seeing this issue able to verify this?

Please let us know.

[Vera Nagel 0]

Latest news!

 

Two users were able to verify on a repeatable basis that the following sequence fixes the situation.

 

Workaround (looks a bit strange I know but it worked ) :

Go to File > Maintenance,

1. Run Validate File Integrity until no errors are reported

2. Run Optimize

3. Do NOT close TMG

 

Go to any person already existing in your project / dataset.

 

Add a new Tag

1. In memo field hold down the key M (or any other character key) at least until you have 3 lines of "m's".

2. Select the "mmms", copy them, now paste them into the memo field to give you twice as many "mms".

3. type a year only!! (i. e. 1665) in the date field above.

 

Effect:

Any additional work -whatever it is- while still being in the same TMG session works like a charm again .... say the automatically popping-up Exhibit log is gone!

 

This "fixes" the situation for a single TMG session only. Upon each new start of TMG you have to work through that sequence again.

 

But anyway you're back to normal business, right?

 

Comment:

So the trick here apparently seems to be how much text is entered or pasted into the memo field.

If they only used a few characters it didn't work.