Journal report bug still there?

[Christer 0]

Using 6.010 trying to print reports from 20.000 person file.

PC with 1 G memory, XPhome SP2, English US language on Swedish language PC

 

When printing a journal report with more than 4 generation ancestors I always get an error box saying:

"OLE IDispatch exception code 0 from Panels: Maximum Panels Exceeded"

Have to select Cancel then a box opens with

"Unknown member RACPANEL 9MARKLANGUAGE"

After clicking ABbort boxs opens with:

"Unknown member ROBOOKMARKMAN 7FRMCHART5.UNLOAD

Click Abort again and TMG closes

 

File error.txt contains

2006.10.10, 08:05:07 2027Declare DLL call caused an exception. 17 STRINGINC

2006.10.10, 08:05:42 1925Unknown member ROLOCALE. 9 MARKLANGUAGE

2006.10.10, 08:07:01 1925Unknown member ROBOOKMARKMAN. 7 FRMCHART5.UNLOAD

 

What is wrong ? What can I do about it ?

Printing journal report with ancestor 4 generations or less is ok, Printing other reports with more than 4 generations is ok.

[Jim Byram 0]

There appears to be a registration issue with a DLL. There is not a program bug but an install problem. Bob said that he would ask Support to contact you about this.

[Neil Grantham 0]

Trying to produce a Journal report in Acrobat PDF format using "Print and Save". TMG v 6.12 (UK) on Winvista Business.

I get "OLE IDispatch exception code 0 from Panels: Maximum Panels Exceeded"

Recently installed Acrobat Standard 8.0 - would this affect anything or does TMG use it's own PDF processing?

 

All I can do is click Cancel on the dialogue, and then it offers me the Backup option (TMG is closing). I select No and then get "Unknown member ROLOCALE 9MARKLANGUAGE"

Click Abort

"Unknown member ROBOOKMARKMAN 7FRMCHART5.UNLOAD"

Click Abort

TMG then closes.

 

I can get this to work if I use the 'Printer' option instead of 'File' and install the TMG PDF printer driver from the resulting screen.

 

Neil

[Jim Byram 0]

Neil,

 

You are running TMG v6.12 as administrator?

 

TMG uses it's own PDF printer driver. I just tested and found that it was necessary to permanently install the PDF printer driver using File / Printer Setup before I could output a report to PDF.

 

Jim